Apps Associates

Principal Consultant

Apps Associates • $125K — $150K *
Acton, MA 01720In-Person
Technical Services
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 12+ years of overall experience with at least 5-7 years specifically in Oracle Fusion SCM Cloud.
  • Over 5 years of on-site or onshore role experience.
  • Proven ability to engage with BPOs, business users, and key stakeholders effectively.
  • In-depth functional expertise across SCM modules, including Order Management and Inventory.
  • Experience with Oracle EBS SCM will be advantageous.

Responsibilities

  • Lead Oracle Fusion Cloud and Oracle EBS SCM application support and continuous improvement initiatives.
  • Provide subject matter expertise across key SCM modules and integrate with additional features like OTM/GTM.
  • Conduct business requirements gathering and perform fit-gap analysis for functional solution design.
  • Troubleshoot complex functional issues, escalating as necessary to meet SLAs.
  • Perform root cause analysis for recurring issues and recommend long-term solutions.
  • Coordinate with Oracle Support on critical issues and service requests.
  • Evaluate and implement Oracle quarterly updates for continual system improvement and optimization.

Benefits

  • Opportunities for professional development and continuous learning.
  • Access to the latest Oracle technologies and features.
  • Collaborative work environment with cross-functional teams.
  • Chance to drive significant business process improvements and optimizations.
Full Job Description
Job Description

Qualification:
  • 12+ years of overall experience, including at least 5-7 years of hands-on experience with Oracle Fusion SCM Cloud.
  • Experience working at onsite /onshore role 5+ year.
  • Experience working directly and professionally with BPO's, business users, and other key stakeholders to understand requirements, resolve issues, and drive successful outcomes.

    Job Responsibilities:
  • Lead Oracle Fusion Cloud and Oracle EBS SCM application support, configuration, enhancements, and continuous improvement initiatives.
  • Provide functional expertise across key SCM modules, including Order Management, Inventory, Purchasing, Procurement, Manufacturing, ASCP/Planning, PIM, Cost Management, and expertise on OTM/ GTM will be an added advantage.
  • Lead business requirements gathering, process analysis, fit-gap analysis, and functional solution design.
  • Provide timely resolution and support for production incidents, service requests, and defects within defined SLAs.
  • Troubleshoot complex functional and integration issues and coordinate with technical teams and other subject-matter experts to drive resolution.
  • Perform root cause analysis (RCA) for incidents and recurring production issues and recommend preventive measures and long-term solutions.
  • Coordinate with Oracle Support on critical production issues, service requests, and escalations.
  • Review Oracle quarterly updates, assess business Impacts and system impacts, evaluate new features, and identify opportunities for process improvement and optimization.
  • Support the Oracle Redwood UI transition, including feature assessment, configuration, testing, demonstrations, adoption, and end-user guidance.
  • Evaluate and recommend relevant Oracle-delivered AI and automation capabilities applicable to SCM business processes.
  • Develop and maintain functional documentation, test scripts, SOPs, process flows, and user training materials.
  • Conduct customer demonstrations, workshops, training sessions, and knowledge-transfer activities for business and support teams.
  • Participate in Knowledge Transfer from Implementation Team and support Application.
  • Identify opportunities for business process improvements, system optimization, and enhanced utilization of implemented Oracle SCM solutions.

About Apps Associates

Apps Associates is a global IT services company that enables organizations to implement, adopt and manage Oracle Applications, Cloud Infrastructure, Salesforce, Analytics and Integration solutions. We offer professional services, managed services, and project-based solutions to mid-market and enterprise level customers across various industries. Our team of experts has successfully completed over 1000 engagements across 30 countries. We are headquartered in the US and have offices in Europe, India, and the Middle East.
Learn more about Apps Associates
Size
1,000 employees
Industry
Information Technology
Founded
2002
* Ladders Estimates

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