Description

Principal Consultant

We are currently seeking a highly driven Principal Consultant to join our Power & Renewables customer success team in the United States or Canada. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Principal Consultants (PC) are strategic advisors to Enverus clients who have access to our state-of-the-art solutions. The ultimate focus of the PC is minimizing churn by engaging clients in meaningful ways. This team drives adoption and usage by proactively connecting with key champions within the client's organization to drive value and feedback on key product and technical insights.

The Principal Consultant will facilitate Enverus solution integration within the customer's organization to enhance workflows, improve productivity, and create a long-term partnership with the organization. The PC will collaborate with the Account Director and Customer Success Manager to create a successful account strategy with tailored solutions and engagements that align with the customer's vision and organizational goals.

Performance Objectives

• Learn and master the Enverus advanced analytics capabilities, including our project tracking and analytics and utility-scale solar design software
• Learn and master the Enverus Power & Renewables solution suite
• Assist and co-lead with the sales team in strategic account pursuits - able to independently and comfortably present data, analytics, and the underlying methodologies underpinning our Power & Renewables dataset
• Define/create and execute onboarding strategy for various users within multiple accounts
• Assist in the ongoing training of new and existing Principal Consultants on client engagement best practices
• Independently deepen relationship with clients and expand active user base with PC-initiated and sales-approved strategies and tactics [within one's own account set]
• Provide consistent, constructive, product feedback into development and product team (fixes, enhancements, etc.) + the "why" on necessity of enhancement
• Can comfortably and independently provide a product overview to groups of clients, irrespective of persona
• Bring innovative ideas and perspectives on how clients can better recognize the Enverus value
• Primary liaison for the communication of Prism enhancement updates to the clients
• Proactively identify important client 3rd Party Stories and Key Business Value Drivers, ensuring proper documentation in Salesforce
• Identify Champions/Stakeholders
• Assist in renewals with the account sales team
• Plan and execute on-site/virtual learning events and product refresher meetings
• Build Enverus Brand awareness
• Promote long-term relationship(s) and full company engagement
• Consistent and proactive client contact - workbook suggestions, proposing training engagements, probing for deeper workflow understanding
• Supporting teammates by sharing knowledge and expertise

Competitive Candidate Profile

• Understand the power & energy transition space
• Ability to learn quickly and pivot to explain that knowledge to clients
• Works independently with general supervision
• Ability to suggest and plan a change in account strategy based on nuances of a client account
• Ability to use internal reports to check progress within an account
• Ability to effectively liaise with clients to set up meetings and facilitate training sessions
• Background in solar, wind, and/or battery storage design or engineering background is a plus
• Experience with Enverus product suite (Prism, Rated Power, Interconnect) is a plus
• Experience in Customer Success is a plus

Enverus offers comprehensive benefits to our employees to include:

• Medical
• Dental
• Vision
• Income Protection (disability, life/AD&D, critical illness, accident)
• Employee Assistance Program (EAP)
• Healthcare Spending Account (HSA), Commuter
• Lifestyle & Wellbeing Program
• Pet Insurance

This role is eligible for: Variable Compensation