Navy Federal Credit Union

Principal Business Intelligence Analyst (Lending)

Navy Federal Credit Union • $110K — $130K *
Vienna, VA 22182In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of experience in data analysis and reporting
  • Demonstrated ability to synthesize complex data into impactful insights
  • Expert skill with business intelligence applications and cloud services
  • Advanced proficiency in programming languages like Python and R
  • Expert knowledge of ERP, CRM, and database reporting capabilities
  • Proven leadership and stakeholder management skills
  • Expert knowledge of data integration, cleaning, and validation techniques

Responsibilities

  • Translate complex data into actionable business insights and recommendations
  • Collect and analyze data from multiple sources to assess business performance
  • Develop and maintain reporting tools, dashboards, and BI solutions
  • Identify and visualize trends to support strategic business decisions
  • Produce reports highlighting key performance indicators and areas for operational improvement
  • Utilize analytics for data-driven forecasting of costs and risks
  • Communicate findings and recommendations to senior management and stakeholders

Benefits

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Professional development opportunities
  • Flexible work schedule options
Full Job Description
Job Description

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work independently to interpret and analyze complex business challenges that have a significant impact on the function or branch. Specialized skill set and proficiency with procedures and analysis techniques. Recognized as an expert in own area within the company.

Responsibilities

  • Demonstrated ability to translate complex data into clear insights, compelling analytical narratives, actionable recommendations and innovative solutions that drive measurable business impact
  • Collect, aggregate, and analyze data from multiple internal and external sources, including structured and unstructured data sets, to drive insights into business performance
  • Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
  • Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations (e.g., charts, dashboards, heat maps) in order to support business decisions
  • Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
  • Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
  • Understand data gaps and tie data components together for visualizations
  • Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance
  • Provide reporting solutions and respond to ad-hoc report requests across multiple business areas
  • Create specifications for reports and analysis based on business needs and required or available data elements
  • Assist with the development and enhancement of practices, procedures, and instructions
  • Develop and maintain strong working relationships with team members, subject matter experts, and leaders; work with senior management on complex issues
  • Lead medium to large projects and initiatives
  • Mentor lower level staff by providing guidance and expert judgment on analytical methods, interpretation of results, business implications, and reviewing analytical work products to provide feedback ensuring consistency, quality and business relevance
  • Manage a portfolio of dashboards, monitor use and performance, and make recommendations to management for enhancement or changes
  • Anticipate business needs and proactively identify opportunities where analytics can inform decision-making and improve business performance
  • Connect analytical findings to broader business objectives and strategic priorities
  • Share knowledge and expertise to strengthen team capabilities and elevate the overall quality of analytical work


Qualifications

  • Demonstrated ability to synthesize complex data from multiple resources into meaningful insights, compelling business narratives and actionable recommendations that influence decsisions and drive business outcomes
  • 7+ years of experience in data analysis and reporting
  • Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
  • Expert skill using with business intelligence applications and/or cloud services
  • Expert knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
  • Expert skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
  • Advanced skill with data analysis tools and programming languages such as Python, R
  • Expert knowledge of reporting/dashboarding best practices and data research and root cause analysis techniques
  • Proven leadership and stakeholder management skills, with a demonstrated ability to influence executive decision-makers
  • Expert knowledge of data integration, cleaning and validation techniques
  • Advanced research skills in the ability to complete data research, business research, reporting/dashboarding best practices research, root cause analysis, needs assessment
  • Interpersonal skills


Desired Qualifications
  • Bachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience
  • Experience analyzing and synthesizing trends from Bureau data such as Ignite or Ascend and digital customer experience data
  • Experience with Voice of The Member analysis


Additional Information

Hours:
  • Monday - Friday, 8:00AM - 4:30PM


Location:
  • 820 Follin Lane, Vienna, VA 22180


About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Finance & Insurance
Founded
1933
* Ladders Estimates

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