Principal, Business Development - Healthcare

TELUS Digital

$120K — $150K *
US-Anywhere
+ 2 other locationsRemote
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business development in digital product services, specifically in the Healthcare sector
  • Proven track record of revenue growth and client satisfaction management
  • Strong understanding of digital transformation processes and operational project responsibilities
  • Ability to analyze and communicate complex data insights effectively
  • Experience managing teams and multiple work streams

Responsibilities

  • Drive revenue growth by acquiring new clients and expanding relationships with existing accounts
  • Identify and target high-potential accounts to leverage TELUS Digital's offerings
  • Articulate and present technology solutions clearly to prospective clients
  • Craft persuasive proposals and SOWs with Solutions Architects and Product teams
  • Cultivate C-level relationships for long-term client engagement
  • Collaborate with delivery leadership in responding to RFPs and sales opportunities
  • Stay informed on industry trends to best support client needs

Benefits

  • Work from anywhere in a fully remote capacity
  • Opportunities to travel for client engagement and professional development
  • Engagement with key strategic accounts in the Healthcare sector
  • Access to a collaborative and innovative business development team that emphasizes growth and client satisfaction
  • Opportunity to influence significant digital transformation initiatives within your client base
Full Job Description
Location and Flexibility

This role will be in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.

The Opportunity

The Principal, Business Development role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts. This role will focus on our Healthcare industry vertical. The Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. While working with Business Development and Marketing leadership on a combination of product, brand, market, and sales strategies, the Principal will coordinate new leads, field new business opportunities, and win new business.

TELUS Digital Solutions' Business Development team encompasses a range of skilled professionals who drive innovation and growth on the front lines of client engagement. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. A few responsibilities across our team include: identifying new relationships and opportunities, nurturing ongoing relationships with client partners, contracting agreements, writing proposals, pitching our services to prospective clients, and more.

Responsibilities
  • The primary KPI for this role will be revenue growth (measured in both new logos and growth of existing accounts) alongside client satisfaction scores and team health on managed accounts.
  • Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients
  • Competently articulate product features to implement technology solutions successfully
  • You'll collaborate with our Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs for prospective and existing clients
  • Cultivate and extend existing C-level relationships with current clients
  • You'll team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
  • Advise TELUS Digital's internal teams on industry and vendor trends to remain well-positioned to assist our clients
  • You must have the ability to travel up to 25% for client visits, pitches, and conferences


Competencies
  • Deep experience in a digital product professional services agency/consultancy engaged with F5000-level Healthcare client accounts
  • Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation. In addition, the ideal candidate has had the opportunity to manage teams and multiple work streams
  • Ability to identify and characterize business issues, while demonstrating a 'nose for value' to discern what is important
  • Scope and plan underlying analyses that will yield critical answers to the questions at hand. Understand the required data to complete the analysis and procure them accordingly. Deliver timely, zero-defect execution of analysis. Leverage quantitative tools for the analytical "heavy lifting." Analyze data and translate findings into meaningful insights and recommendations
  • Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders


Bonus Points
  • An engineering or computer science degree/background
  • Master's Degree in Business Administration

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