This role will provide learning program management for our Professional Tech Upskilling curriculum. This person will own the learning needs analysis and stakeholder relationships to create the learning roadmap, partner with vendors, internal SMEs and others to deliver learning in a variety of modalities. This role is expected to identify and escalate issues in risks in their team's delivery and will be responsible for partnering with engineering to execute and deliver technical solutions. In partnership with our engineering team, this role may lean into refining Tech College product roadmap and feature requirements.

We're seeking someone who can connect business objectives with learning solutions, translate strategic ideas into impactful, learner-centered experiences. Whether your background is in business, technology, project management, or learning strategy, your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving, creating transformational learning, building strong relationships, and managing through complexity to deliver business impact 6this role is for you.

The ideal candidate for this role is:

• Strategic Learning Partner: Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities

• Collaborative: Thrives in matrixed environments and values co-creation when building alignment for learning solutions across the business

• Results Focused: The speed of technology innovation has never been faster and our desire is to provide the right learning at the right time to ensure our engineers have the skills of today and tomorrow. This role is best for someone that enjoys working on new and different projects while delivering impactful results quickly

• Relationship Manager: Cultivates strong stakeholder relationships, acting as a trusted advisor to foster collaboration

• Insight-driven: Uses data and insights to drive decisions and continuous improvement

• Storyteller: Communicates with clarity and influence to senior and technical audiences

We are looking for someone with:

• Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact

• Ability to demonstrate a proven track record of excellent project or event management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Effective communication, both written and verbally, with the ability to influence stakeholders at all levels

• Thrives in fast-paced, high-impact environments

• Ability to manage ambiguity, lead through change, and deliver in a matrixed environment

• High level of initiative, ownership, and a customer-centric mindset

• Has a special blend of Tech, Product, Learning and/or Program management experience

• Strong expertise in applying adult learning theories to shape strategy

Basic qualifications:

• Bachelors Degree or Military experience

• At least 5 years experience in project, process or program management

• At least 1 year in communication or change management

Preferred qualifications:

• Masters / MBA degree

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.