Primary Care Inbox Clinician

Gifford Health Care

$90K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • NP or PA certification required
  • Minimum of two years of clinical experience
  • Strong collaboration skills with nursing and administrative teams
  • Excellent communication skills for effective handoffs
  • Experience managing acute care visits is a plus

Responsibilities

  • Provide same-day and short-notice acute care visits
  • Manage clinical inboxes during provider absences
  • Review and respond to patient messages and requests
  • Process medication refill requests
  • Review labs, imaging, and consult notes for follow-up care
  • Collaborate with care teams for continuity
  • Ensure timely patient access and smooth operations

Benefits

  • Competitive wages
  • Onsite parking
  • 403b retirement plan
  • Comprehensive health plans including dental and vision
  • Tax-saving flexible spending accounts
  • Health Savings Plan with employer contribution
  • Long and short-term disability insurance
  • Tuition Reimbursement
  • Employee Assistance Program
  • Life Insurance
  • Regular performance reviews
  • Learning opportunities
Full Job Description
We are seeking an experienced Advanced Practice Provider (NP or PA) to join our primary care team in a unique, coverage-focused role. This position is designed to maintain continuity of care when primary care providers are out of the office by managing a reduced schedule of acute visits while also supporting clinical inbox responsibilities. The APP will work across our primary care practices to ensure timely access for patients and smooth operations for the care team.

In this role, you will provide same-day and short-notice acute care visits across assigned primary care practices. You will also manage provider inboxes during both planned and unplanned absences, including reviewing and responding to patient messages, processing refill requests, and reviewing labs, imaging, and consult notes, as well as coordinating appropriate follow-up care.

Success in this role requires strong collaboration with nursing and administrative teams to support continuity of care, as well as clear and consistent communication with covering providers to ensure smooth, effective handoffs.

A minimum of two years of clinical experience is required.

Gifford Health Care offers competitive compensation and a comprehensive benefits package. Our Total Rewards package includes, but is not limited to:
  • Competitive wages
  • Onsite parking
  • 403b retirement plan
  • Health plans including dental and vision insurance
  • Tax-saving flexible spending accounts
  • Health Savings Plan with employer contribution
  • Long and short-term disability insurance
  • Tuition Reimbursement
  • Employee Assistance Program
  • Life Insurance
  • Regular performance reviews
  • Learning opportunities

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