OverviewAccountable for the Quality Assurance results within the Premium Audit department providing technical training, implementing policies & procedures, and guaranteeing adherance to compliance standards. Evaluates complex and technically involved Premium Audit issues and provides advanced technical premium audit support. Assess and manage the company's Premium Audit exposure by serving as the Premium Audit business partner between the company, agents and our customers. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.
Responsibilities- Ability to evaluate the operations of larger, more complicated commercial accounts and provide guidance to members of the Premium Audit, Underwriting, or LOB teams. Consult with other departments and agents on the audit direction needed based on regulatory compliance, state guidances, and/or company procedures.
- Acts as a coverage and technical resource for all members of the Premium Audit department. Creates training & educational materials for new and existing Premium Audit personnel. Provides and coordinates training with department leaders to ensure thorough understanding of Premium Audit guidelines, issues and controls.
- Acts as liaison between Premium Audit management, Underwriting, Products, LOB, and Business Segments to resolve technical questions, provide classification explanations and guidance, and lead workflow changes/enhancements. May represent Premium Audit on corporate committees.
- Examines legal and regulatory information and decisions to keep Premium Audit personnel and management informed of any Premium Audit developments. Ensures Insurance Department compliance and acts as liaison with corporate compliance. May assist or direct the coordination of responses to Insurance Department complaints for the department.
- Efficiently manage work scheduling in order to meet both internal and external customer needs.
- Prepare and present high level technical presentations and premium audit training programs to internal and external customers on a variety of premium audit topics and issues.
- Conducts cross-regional quality reviews on premium audits to ensure compliance with company guidelines.
- Advanced level of knowledge sharing and mentoring of less experienced team members on larger, most complex accounts. Conduct ride-along visits as needed to enhance the knowledge and skills of Premium Auditors.
- Work on notable projects within area of specialty at the request of corporate or region (i.e. RSOM, Corp SM, SBU, LOB, Claims, etc.).
- Act as liaison and point of contact for premium audit software provider. Develop advanced skills in the use of the software and maximize the benefits for the department in the utilization of the software features. Responsible for the department training needed for utilization of the software features and technology.
QualificationsKnowledge and Requirements- Ability to travel and meet with premium audit department members as needed.
- Remain informed with all insurance manuals, premium audit manuals, handbooks, guides and related materials.
- Ability to effectively communicate and work independently without direct supervision.
- Excellent written and verbal communication skills.
- Must be able to build effective business partnerships with internal team members and agents.
- Demonstrate a proficiency in technology: Internet research applications, Microsoft Office, premium audit software management system, eSelect tools, Cognos reports, etc.
- Must have valid state-issued driver's license in good standing and be able to drive an automobile.
Education and Experience- College degree in risk management, business, finance, or a related field preferred
- Strong multi-line Premium Audit technical skills
- APA Preferred
- 7+ years Premium Audit experience/minimum of 5 years of field auditor experience
Total RewardsSelective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.
Pay RangeUSD $111,000.00 - USD $144,000.00 /Yr.
