University of California San Diego

Practice Manager - Otolaryngology (ENT) - 141150

Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 11 years of related experience or a Bachelor's degree in a relevant field with 7 years of experience including 5+ years in leadership.
  • Proven clinic/center management experience with expertise in practice management and regulatory compliance.
  • Strong skills in organizing, managing multiple priorities, and efficient delegation.
  • Demonstrated managerial and human resource management skills, including budgeting and program implementation.
  • Excellent written, verbal, and interpersonal communication skills for clear stakeholder engagement.
  • Knowledge of healthcare IT systems relevant to billing and patient workflows.
  • Familiarity with regulatory requirements related to healthcare operations.

Responsibilities

  • Develop and execute strategic plans to enhance Otolaryngology services.
  • Identify new clinical programs and service expansion opportunities.
  • Oversee practice managers and establish operational goals.
  • Monitor key performance indicators to measure success.
  • Lead budget development and financial performance reviews.
  • Collaborate with physicians for recruitment and practice growth.
  • Drive initiatives to improve patient access and care quality.

Benefits

  • Comprehensive health benefits package.
  • Retirement savings plan with employer matching.
  • Generous paid time off and holidays.
  • Opportunities for professional development and training.
  • Supportive work environment with a focus on continuous improvement.
Full Job Description
Payroll Title:
AMBUL CARE ADMSTN MGR 1 Department:
FACULTY PRACTICE SURGERY Hiring Pay Scale
$111,300.00 - $161,200.00 Year Worksite:
La Jolla Appointment Type:
Career Appointment Percent:
100% Union:
Uncovered Total Openings:
1 Work Schedule:
Days, 8-Hour Shifts, Monday-Friday

#141150 Practice Manager - Otolaryngology (ENT)
Filing Deadline: Tue 9/15/2026
Apply Now

DESCRIPTION

The Service Line Leader provides strategic, operational, and financial leadership for the Otolaryngology service line across the health system. Working in partnership with physician leadership, nursing leadership, and executive administration, this position develops and executes strategies to improve growth, patient access, quality, operational performance, financial stewardship, and patient experience across all ENT specialty programs.

The Service Line Leader provides oversight of practice operations while leading long-term strategic planning, program development, market expansion, and multidisciplinary collaboration.

Responsibilities include, but are not limited to:

Strategic Leadership
  • Develop and implement strategic plans supporting growth of Otolaryngology services.
  • Identify opportunities for new clinical programs, market expansion, and service development.
  • Lead business planning and implementation of new initiatives.
Operational Oversight
  • Provide oversight of practice managers and operational leaders.
  • Establish operational goals and monitor key performance indicators.
  • Standardize workflows across multiple locations.
Financial Leadership
  • Develop operating budgets.
  • Monitor revenue, expenses, productivity, access metrics, and financial performance.
  • Identify opportunities to improve operational efficiency and margin.
Physician Partnership
  • Partner with Department Chair, Medical Directors, Division Chiefs, and faculty leadership.
  • Support physician recruitment, onboarding, and practice growth.
  • Collaborate on faculty practice operations.
Access & Growth
  • Improve access to care across all subspecialties.
  • Lead referral optimization initiatives.
  • Expand regional access and community partnerships.
Quality
  • Support quality improvement initiatives.
  • Monitor clinical outcomes and patient experience.
  • Ensure compliance with regulatory standards.
Leadership
  • Mentor managers and supervisors.
  • Lead cross-functional teams.
  • Promote a culture of accountability and continuous improvement.
MINIMUM QUALIFICATIONS
  • Eleven (11) years of related experience, education/training, OR a Bachelor's degree in related area plus seven (7) years of related experience/training in business administration including four (5+) or more years of progressively responsible leadership experience.
  • Experience and proven success in clinic/center management experience, with progressive expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, and information technology.
  • Clinic / center management experience, with progressive expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, and information technology.
  • Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
  • Demonstrated managerial skills and human resources management knowledge, including staff deployment, resource utilization, budgeting and financial management, quality improvement, and program planning and implementation.
  • Strong written, verbal, and interpersonal communications skills to convey complex information, instructions, and guidelines in a clear, concise, and specific manner, and to influence and persuade all levels of staff.
  • Knowledge of relevant healthcare and clinic operations information technology, including billing systems and patient care workflows and processes.
  • Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing, and compliance environments.
PREFERRED QUALIFICATIONS
  • Master's degree (MBA, MHA, MPH, or related field).
  • Experience leading ambulatory specialty service lines.
  • Experience within an academic health system.
  • Experience in Otolaryngology, Audiology, Neurosciences, Surgery, or other procedural specialties.
  • Experience with physician practice management.
  • Experience in a unionized environment.
  • Experience managing budgets, strategic initiatives, and capital planning.
  • Lean or Six Sigma certification.
SPECIAL CONDITIONS
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act

Annual Full Pay Range: $111,300 - $211,100 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $53.30 - $101.10

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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About University of California San Diego

The University of California San Diego (UC San Diego) is a public research university in San Diego, California. Established in 1960 near the pre-existing Scripps Institution of Oceanography, UC San Diego is the seventh-oldest of the 10 University of California campuses and offers over 200 undergraduate and graduate degree programs, enrolling approximately 38,325 students. UC San Diego is organized into six undergraduate residential colleges (Revelle, John Muir, Thurgood Marshall, Earl Warren, Eleanor Roosevelt, and Sixth College) and five academic divisions (Arts and Humanities, Biological Sciences, Jacobs School of Engineering, Physical Sciences, and Social Sciences). The university operates 19 organized research units (ORUs), including the Center for Energy Research, Qualcomm Institute (a branch of the California Institute for Telecommunications and Information Technology), and the San Diego Supercomputer Center.
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