Responsibilities

Position Summary: Practice Manager

Responsible for daily operations management and supervision of assigned practice(s) in accordance with federal, state and local standards, guidelines and regulations. The practice manager will maintain regulatory compliance and is responsible for maintenance of licenses/certifications, primary source validation, proper credentialing with health system medical staff office and payers. Collaborates with internal and external stakeholders (CBO, marketing, quality team, business development, finance, A/P, payroll, human resources, c-suite, facilities, vendors, corporate and local administration) to ensure effective and efficient practice operations. Practice manager will be the primary practice liaison to internal and external stakeholders. Manages departmental expenses cost effectively, monitors revenue cycle operations, volume and revenue generation to assure practice budgets are met and provider subsidies are kept to a minimum. Participates in annual operating and capital budgeting and provider and employee recruitment and onboarding. Demonstrates service excellence, conveys professionalism and maintain appropriate confidentiality at all times. Other duties as assigned.

Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):

Education: Bachelor's Degree required. In lieu of degree, 5-7 years healthcare experience with at least two (2) years being in a supervisor capacity.

Work experience: 3-5 years supervisory experience, preferable in a healthcare environment.

Knowledge: Working knowledge of Microsoft Office software, EMR systems, medical and billing terminology, healthcare/hospital office settings, service excellence, revenue cycle operations and recruiting, training, leading and performance management of staff.

Skills: Multitasking, decision making, process improvement, project management, interpersonal, communication, leadership, computer proficiency, excellent customer service and business savvy.

Abilities: Operate within the concept of patient focused care.

Equipment Operated: Standard office equipment (laptop, computer, calculator, fax, copier, scanner)

Work environment: HOPD or outpatient medical office setting

Mental/Physical Requirements: Prolonged periods of sitting and also multi-site travel

As a Northwest Physicians Group employee you will be part of a first class organization offering:

• A Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match