Practice Manager Medical Oncology

Corewell Health • $75K — $95K *
Grand Rapids, MI 49504In-Person
Healthcare
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Associate's Degree in business, management or related area required
  • Bachelor's Degree in business, healthcare administration or related area preferred
  • 2+ years of healthcare/medical practice experience required
  • 1 year of supervisory or management experience preferred
  • Strong background in operational management and employee engagement

Responsibilities

  • Manage daily operations of the physician practice site to ensure quality services
  • Create an environment focused on patient satisfaction and manage patient feedback
  • Assist in developing and managing operational and capital budgets with the provider
  • Monitor labor costs, hiring, retention, and performance management of staff
  • Foster a culture of employee engagement and maintain effective communication within the team
  • Participate in quality initiatives to improve operational efficiency and effectiveness
  • Develop and implement patient education materials and programs

Benefits

  • Comprehensive benefits package for financial and health goals
  • On-demand pay program
  • Discounts on various services and products
  • Optional identity theft protection and insurance
  • Retirement options with contributions and matching savings
Full Job Description
Job Summary

Responsible for the structure and daily operation of assigned physician practice site(s), managing and working collaboratively with the staff, providers and other departments and professionals. Manages the efficient and productive operations of the site with a focus on quality and customer service.

Essential Functions
  • Assumes day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols and standards, and through support for an educational plan to meet the needs of the staff and assure competence. Identifies policies/procedures needed for site/service and participates in writing, reviewing, and revising site/service policies and procedures.
  • Responsible for creating an environment that promotes patient satisfaction. Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work-related activities. Ensures that work-performed supports Spectrum Health's mission. Responsible for monitoring patient satisfaction data and meeting established target. Ensures that staff are delivering an exceptional experience and responding to concerns and complaints in a timely and effective manner. Develops action plans to create and ensure an environment of patient satisfaction.
  • In collaboration with the provider and directors, assists in the development and management of the operational and capital budgets. Responsible for monitoring and managing labor and expenses within the practice. Assumes primary accountability for interviewing, recruitment/hiring/retention, performance monitoring, initiating counseling and corrective action and terminating staff, consulting with Human Resources and providers. Monitors time and attendance records and prepares/reports payroll for staff.
  • Responsible for employee engagement and developing a culture of excellence and engagement within the practice. Creates and maintains a work environment conducive to effective communication, collaboration, team building and professionalism. Responsible for developing, initiating and monitoring change within the office. Holds regular staff meetings and is responsible for timely communication with staff, providers and other leadership.
  • Participates in quality initiatives as defined by the organization. Ensures that processes and services are continuously monitored for quality, cost, effectiveness, and efficiency. Engages in process and quality improvement initiatives. . Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
  • Responsible to ensure recommended patient education materials and programs are developed and implemented.


Qualifications

  • Required Associate's Degree or equivalent in business, management or other related area Required
  • Preferred Bachelor's Degree in business, management, health care administration or other related area skills, knowledge, abilities typically gained through 2+ years of related health care / medical practice or related work experience Required
  • 1 year of experience typically gained through skills/knowledge/abilities recent and relevant supervisory or management experience Preferred


How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status


Primary Location
SITE - Lemmen-Holton Cancer Pavilion - 145 Michigan St NE - Grand Rapids

Department Name
Oncology Hematology LHCP - Grand Rapids Prof Svcs

Employment Type
Full time

Shift
Day (United States of America)

Weekly Scheduled Hours
40

Hours of Work
8 a.m. to 5 p.m.

Days Worked
Monday to Friday

Weekend Frequency
N/A

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

About Corewell Health

Corewell Health Careers

Joining Corewell Health presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to excellence. Corewell Health is renowned for its commitment to innovation, leadership, and providing superior healthcare services.

Explore Job Opportunities

Corewell Health is actively seeking talented individuals who are eager to contribute to a dynamic healthcare environment. The company offers a variety of job opportunities that cater to a range of skills and experiences. Whether you're a seasoned professional or a recent graduate, Corewell Health has a position that could be the perfect fit for your career ambitions.

Internship Programs

For those just starting their professional journey, Corewell Health provides robust internship programs designed to foster skills development and offer real-world experience in the healthcare industry. Internships at Corewell Health are a stepping stone to full-time employment and offer invaluable networking opportunities within the healthcare sector.

Growth and Development

Career growth is a cornerstone of employment at Corewell Health. The company supports its team members' professional development through comprehensive training programs, including leadership training and diversity training. These initiatives ensure that every team member has the tools and knowledge necessary to excel in their roles and advance within the company.

Benefits and Culture

Corewell Health is committed to creating a workplace culture that values diversity and inclusion. Employees enjoy a competitive package of benefits that supports both their professional and personal lives. The company's culture promotes teamwork and respect, making it an ideal environment for those who value collaboration and innovation.

Hiring Process

The hiring process at Corewell Health is designed to be transparent and efficient. Candidates are encouraged to submit a resume and may be invited for an interview to discuss their qualifications and career goals in more detail. Corewell Health values a thorough approach to ensure that all potential team members align with the company’s values and vision for the future.

Networking and Professional Development

Corewell Health believes in the power of networking and encourages its employees to engage with one another and the broader healthcare community. This engagement fosters a sense of community and collaboration, which is critical in the fast-paced world of healthcare.

Join the Team

Corewell Health is continuously looking for passionate, curious, and solution-driven individuals to join their ranks. Explore the open positions at Corewell Health by searching their Jobs and Careers page. Discover how your expertise and ambitions can contribute to the transformative work happening at Corewell Health.

Stay Connected

Keep up to date with the latest from Corewell Health by following their Careers Blog. Gain insights from insiders, learn more about the company culture, and stay informed about new job openings and company news.

Job Alert Emails

Personalize your subscription to receive job alerts and insider tips directly from Corewell Health. Tailor your preferences to see what exciting and rewarding opportunities await in the field of healthcare. By joining Corewell Health, individuals are not just finding a job; they are stepping into a career filled with potential for growth, professional development, and the chance to make a significant impact in the healthcare industry.
Learn more about Corewell Health
Industry
Hospitals & Medical Centers
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Corewell Health

More Healthcare Jobs

Find similar Practice Manager Medical Oncology jobs:

NationwideGrand Rapids, MI