Leone and Vaughn Orthodontics is looking for a
Practice Manager to join our well-established practice in the Bellevue, WA location. The ideal candidate will have at least two years of leadership experience. In this dynamic role you will support the people and culture, as well as operational needs of a fast-paced clinic to ensure optimal practice performance with the overall goal of enhancing the patient's experience.
What you will be doing - key responsibilities:- Support with all aspects of practice operations (e.g., scheduling, patient correspondence, third party services, etc.)
- Manage all areas of compliance (HIPPA/PIPA, OSHA, etc.)
- Accountable for practice budget and targets, monitoring and overseeing A/R, and EOM reconciliation.
- Processing insurance payments and refunds.
- Lead and execute local marketing and community engagement initiatives to support practice growth, increase new patient acquisition, and strengthen referral relationships, partnering with internal marketing resources as required.
- Partner with Talent Acquisition and People & Culture to attract, develop, retain, and onboard team members.
- Ensure teams remain up to date on new techniques and trends in their profession.
- Ensure exceptional patient care and promptly resolving patient inquiries as they arise.
- Support practice performance and partner with our doctors and functional support teams to help identify opportunities that deliver optimal performance and operational excellence.
- Lead and maintain communication with the doctors and team through morning/afternoon huddles, team meetings, communication boards to foster an inclusive and team-based environment.
- Ensure compliance with all health standards in line with regulatory bodies and internal policies.
- Provide back-up support to our Treatment Coordinator as required, which includes facilitating patient consultations during new patient exam appointments and educating patients about the benefits of orthodontic treatment.
About you:- Previous managerial experience leading a team.
- Two or more years of experience in a dental/healthcare environment an asset.
- A bachelor's degree or college diploma in retail, business, office administration, or related field is preferred.
- Passionate about coaching and mentoring others.
- Strong aptitude for change management.
Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Leone and Vaughn Orthodontics! We thank all applicants, although only those selected for an interview will be contacted.
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