Practice Manager - Houston, TX MarketFull-Time | Multi-Center Oversight | Healthcare Leadership
IVX Health is seeking a dynamic Practice Manager to oversee our infusion centers in the
Houston market - specifically in
Bellaire, Clear Lake, & Washington Heights. Based ideally in or near
South Houston, the Practice Manager will lead both clinical and administrative teams across multiple sites, driving operational excellence and ensuring a consistently exceptional patient experience.
What You'll Do- Lead Multi-Center Operations
Oversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations. - Manage and Coach High-Performing Teams
Directly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development. - Ensure Operational Excellence at the Front Desk
Drive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff. - Partner to Drive Revenue and Quality Outcomes
Collaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care. - Support P&L Execution
Own center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals. - Strengthen Community and Vendor Relationships
Serve as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners. - Champion a Culture of Accountability and Growth
Reinforce IVX's values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership. - Drive Growth in Patient Volume
Strategize alongside Business Development Managers to support referral relationships and market expansion efforts.
What We're Looking For- 3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting
- Proven success managing both clinical and administrative teams
- Experience in healthcare front desk operations, patient access, or revenue cycle preferred
- Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics
- Excellent communication skills, with the ability to build trust across diverse teams
- Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements
- High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness
- Bachelor's degree in healthcare administration, business, nursing, or related field preferred
Benefits & PerksEligible employees may receive:
- Medical, Dental, and Vision Coverage
- Prescription Drug Coverage and Telemedicine Services
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
- 401(k) Retirement Plan with Company Match
- Life, AD&D, and Disability Insurance
- Accident, Critical Illness, and Hospital Indemnity Coverage
- Fertility and Family Planning Support
- Tuition Reimbursement and Certification Assistance
- Continuing Education and Professional Development Resources
- Employee Assistance Program and Wellness Support
- Paid Time Off
- Volunteer Time Off and Charitable Giving Match
- Employee Referral Bonus Program
Benefits may vary based on employment status and eligibility.
