Practice Management Coach - Self-Directed Wealth Management (SDWM)

Vanguard Group, Inc.

$100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of related experience and 3+ years in sales or training preferred.
  • Undergraduate degree or equivalent experience; graduate degree preferred.
  • Required regulatory licenses (e.g., Series 7 and Series 63) can be obtained within 90 days of hire.

Responsibilities

  • Partner with leadership to achieve key business metrics like net cash flow and asset retention.
  • Coach leaders on effective systems and practices for team performance enhancement.
  • Utilize data insights to identify business opportunities for growth.
  • Develop and maintain individual leader development plans for approximately 15-20 managers.
  • Conduct regular coaching sessions and improve coaching effectiveness through feedback.
  • Foster an ownership mindset and model leadership principles organization-wide.
  • Support and guide teams in adopting new tools, including AI capabilities.

Benefits

  • Professional development and training opportunities.
  • Access to leadership development resources.
  • Dynamic work environment centered on client success and team performance improvement.
  • Collaboration with experienced leaders in the financial services industry.
Full Job Description
Core Responsibilities

Business Performance Consulting
  • Partner with SDWM leaders to achieve or exceed key business metrics, including:
    • Net Cash Flow through asset consolidation and client retention initiatives.
    • Net New Advised Assets through increased advice implementation.
    • Supervisory and oversight expectations.


  • Coach leaders on the systems, behaviors, and business practices that drive improved team performance in the areas of:
    • Breadth of coverage
    • Asset consolidation
    • Advice implementations
    • Product presentations
    • Specialist consults


  • Utilize business insights and performance data to identify opportunities and accelerate results.


Leadership Development & Coaching
  • Develop and maintain individualized leader development plans for managers within the assigned span of support (~15-20 leaders).
  • Conduct regular coaching engagements with aligned leaders to strengthen coaching capability and business acumen.
  • Improve coaching effectiveness through observation, feedback, and accountability processes.
  • Facilitate leader practice reviews and support leaders in completing development cycles that drive measurable performance improvement.


Change Leadership & Strategic Initiatives
  • Foster an ownership mindset and model Vanguard's leadership principles throughout the organization.
  • Serve as a change champion by supporting the implementation of evolving sales and relationship management frameworks.
  • Partner with leaders to effectively adopt new tools and processes.
  • Guide teams through the responsible adoption of AI-enabled tools and capabilities.
  • Support the rollout and sustainment of a new coaching system and its integration within Distribution Excellence initiatives.


Training & Facilitation
  • Design, facilitate, and support leadership development sessions focused on coaching, sales effectiveness, and practice management.
  • Deliver Professional Sales Coaching (PSC) and Relationship Connections (RC) training programs as applicable.
  • Reinforce consistent application of coaching frameworks, sales methodologies, and leadership practices across the business.


Success Measures

Success in this role is measured through:
  • Achievement of segment business goals and team performance outcomes.
  • Demonstrated improvement in leader effectiveness and coaching quality.
  • Successful adoption of coaching, sales, and AI-enabled tools and practices.
  • Feedback from client managers, client executives, and business leaders.
  • Effective execution of strategic initiatives that support SDWM and enterprise objectives.


Qualifications
  • Five years related experience. Three years of sales or training experience preferred.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
  • This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC) determined by Compliance based on role-specific duties. Specifically, this role will require the Series 7 and the Series 63. However, these may be obtained within 90 days of hire date.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

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