Site: Wentworth-Douglass Hospital
Job Summary
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
We are seeking a full-time Practice Administrator to oversee daily operations of three OBGYN and Women's Health practices located in Dover, NH.
Wentworth Health Partners, an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, offers comprehensive, personalized care for all stages of a woman's life in an atmosphere of privacy and trust. Our team of expert providers and specialists take a thoughtful approach to provide high-quality compassionate care in the areas of Obstetrics, Gynecology, Urogynecology, Infertility and LGBTQ+ care. Our providers see patients at these Dover practices, and some also regularly rotate out to Wentworth Douglass Hospital for surgical procedures. There are approximately 85 staff members this Administrator would oversee. Our practices are open Monday-Friday from 8:00am-5:00pm.
In collaboration with the Director of Operations, Specialty Services and Medical Directors, the Practice Administrator will be responsible for all aspects of site operations, oversight of budgets, quality measures and will work collaboratively with administrative, clinical, and leadership teams to achieve operational and clinical care goals.
Summary
Responsible for planning, directing, and controlling operations of multiple locations and/or large complex practices having multi-specialties with multi-department mixes. Works closely with managers in each location, service area, or department. May manage manager(s), staff, and oversee all operations.
Does this position require Patient Care? No
Essential Functions
-May assume Practice Manager responsibilities.
-Develops administrative policies and procedures to improve operating efficiency; reviews and updates policies annually.
-Manages, mentors, and develops practice coordinators, managers, and all non-physician staff.
-Designs and directs the implementation of strategic plans to support existing and new clinical programs.
-Initiates, plans, and conducts internal/external meetings to meet departmental and institutional strategic objectives.
-Ensures the development of practice coordinators/managers for each respective practice/satellite area.
-Facilitates physician orientation to the organization and supports the establishment of new physician practices.
-Directs administrative responsibilities for Physician staff, including credentialing, compensation, and provider enrollment.
-Ensures compliance with regulatory standards and directs quality improvement activities.
-Oversees financial planning, analysis, and reporting for all clinical operations.
Qualifications
Education
Bachelor's Degree Related Field of Study required
Master's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
Yes
Experience
Supervisory experience 5-7 years required
Experience working in a healthcare environment 5-7 years required
Knowledge, Skills and Abilities
- Strong understanding of Microsoft Office, including Excel.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Generally Accepted Accounting Principles; physician billing and revenue cycle management.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.
Additional Job Details (if applicable)
When hiring, we take a people-first approach! The ideal candidate is a motivated, adaptable leader seeking a long-term career with a team grounded in respect, collaboration, and exceptional patient care. This role is best suited for a dynamic people leader with strong operational experience, a talent for building relationships, motivating teams, and aligning individuals around shared practice and organizational goals. Strong communication skills are essential. Experience in women's health and overseeing operations across multiple practice locations is preferred.
Remote Type
Hybrid
Work Location
770 Central Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$80,475.20 - $117,093.60/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
