Manage clinical and administrative staff and procedures.
Create employee work schedules, monitor budgets, and maintain patient records.
Ensure compliance with state laws, regulations, and NYCBS policies.
Monitor physician schedules and follow up with patients for appointments.
Communicate new policies and updates to employees.
Coordinate with healthcare professionals to address issues and needs.
Respond to questions from doctors, employees, and patients in a timely manner.
Ensure employees provide excellent care and customer service to all patients.
Confirm co-pays are collected.