CBRE Group, Inc

Portfolio Technology Acct. Director

CBRE Group, Inc • $175K — $225K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years in enterprise technology account management or related roles
  • Experience in selling technical services within an enterprise environment
  • Proven track record of driving account growth and stakeholder engagement
  • Ability to convey technical value to executive-level stakeholders
  • Experience with complex contract processes
  • Strong negotiation and relationship management skills
  • Familiarity with Microsoft technology programs, particularly Microsoft 365

Responsibilities

  • Lead enterprise technology accounts with proactive stakeholder communication
  • Ensure account team alignment with priorities and client commitments
  • Develop and implement strategic account plans for client and technology alignment
  • Manage account revenue, retention, renewals, and growth opportunities
  • Identify and create demand through unmet business needs and service gaps
  • Facilitate product demonstrations and client workshops
  • Oversee the commercial lifecycle from discovery to renewal
  • Monitor account satisfaction and service quality indicators

Benefits

  • 401(k)
  • Medical, dental, and vision insurance
  • Life insurance
  • Discretionary bonus eligibility
Full Job Description
About the Role
The Account Director serves as the senior relationship for a portfolio of enterprise technology engagements. This role builds trusted stakeholder relationships, identifies opportunities for growth, shapes technology and service strategies, and coordinates internal teams from opportunity development through delivery, renewal, and expansion.

The successful candidate will combine strategic account leadership, commercial discipline, and technology fluency. They will help clients connect business priorities with practical workplace, productivity, data, automation, and AI-enabled technology solutions.
What You'll Do
  • Serve as the primary relationship lead for assigned enterprise technology accounts, maintaining proactive communication, stakeholder confidence, and clear escalation paths across cross functional teams.
  • Provide leadership for the account team. While the role does not include direct people management responsibilities, it is accountable for ensuring team members understand priorities, meet internal standards, fulfill client commitments, and deliver a consistent stakeholder experience.
  • Develop and maintain strategic account plans that align client business priorities, technology roadmaps, service investments, and growth opportunities.
  • Own account revenue, retention, and growth objectives, including renewals, service expansion, and new opportunities.
  • Create demand by identifying unmet business needs, service gaps, stakeholder priorities, and opportunities to expand existing technology services or launch new advisory/project work.
  • Lead product demonstrations, discovery workshops, roadmap sessions, executive briefings, innovation conversations, or lightweight pilots.
  • Guide the commercial lifecycle, including discovery, solution shaping, pricing, proposals, statements of work, amendments, and renewals.
  • Monitor account satisfaction, service quality, commercial commitments, delivery risks, and escalation needs.
  • Understanding of outsourced services, supplier/partner agreements, cybersecurity or compliance requirements, and enterprise procurement practices.


What You'll Need
  • 7+ years of experience in enterprise technology account management, consulting, managed services, or related client-facing technology roles.
  • Experience selling or expanding technical services in an enterprise environment, including discovery, solution shaping, proposal development, stakeholder alignment, and internal sales coordination.
  • Demonstrated success leading strategic client relationships and driving account growth, stakeholder engagement, and commercial outcomes.
  • Ability to translate technology capabilities into business value and influence executive-level conversations.
  • Demonstrated experience with complex contract processes.
  • Strong communication, relationship management, negotiation, and cross-functional collaboration skills.
  • Experience supporting strategic Microsoft technology programs, Microsoft 365 ecosystems, or enterprise workplace technology initiatives.
  • Experience creating account plans, business reviews, proposal narratives, stakeholder-facing materials, service quality updates, or growth plans.
  • Demonstrated ability to evaluate, champion, and implement AI-driven solutions that improve productivity, streamline operations, and enable technology teams to deliver greater impact at scale.
  • Experience supporting large, matrixed enterprise clients or strategic accounts.
  • Bachelor's degree or equivalent combination of education and relevant professional experience.


CBRE carefully considers multiple factors when determining compensation, including a candidate's education, training, and experience. The minimum salary for the Workplace Strategy Director position is $175,000 annually ($84.13 per hour), and the maximum salary is $225,000 annually ($108.17 per hour). The compensation offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus in accordance with CBRE's applicable bonus program. This role is also eligible for the following benefits: 401(k), medical, dental, vision, and life insurance.

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

CBRE Group, Inc Careers

Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

Work You’ll Do

At CBRE, you will have the opportunity to engage in transformative projects that reshape the landscape of modern real estate. Our professionals lead with expertise and a deep understanding of industry needs, making CBRE the epitome of excellence in the real estate sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a significant impact in the real estate industry, CBRE offers a range of job opportunities and internships that will harness your skills and expand your horizons. From positions in management to roles in research and analytics, your perfect job awaits.

Innovate and Lead

Join a team where innovation and leadership go hand in hand. CBRE empowers its employees to take the lead on projects, encouraging a culture of leadership that permeates every level of the company. With CBRE, you can transform your career trajectory through meaningful work that drives the real estate market forward.

Professional Growth and Development

CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

Benefits and Culture

At CBRE, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that support both your professional and personal life. Our inclusive culture champions diversity, encouraging a workplace where every voice is heard and valued.

Networking and Career Advancement

Enhance your career through CBRE’s vast networking opportunities. Connect with industry leaders, participate in global conferences, and engage in groundbreaking projects. Our robust networking channels foster connections that lead to dynamic career opportunities and lasting professional relationships.

Join Our Team

Ready to advance your career at CBRE Group, Inc? Explore our current job openings and find out how your skills and interests align with our needs. We are always on the lookout for passionate, creative, and solution-driven team players.

Stay Connected

Keep up to date with the latest from CBRE careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career preferences and discover the exciting opportunities that await.

Apply Now

Start your journey with CBRE today. Submit your resume, prepare for your interview, and get ready to join a company where your career will flourish. Let’s build a better future together.

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At CBRE Group, Inc, we don’t just offer jobs—we offer careers that make a difference. Join us and be a part of our journey to shape the world of real estate.
Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Real Estate & Construction
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ
CBRE
* Ladders Estimates

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