Portfolio Management Lead, Enterprise Technology Prioritization

CenterWell Primary Care$117K — $161K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field (Business, IT, Engineering, etc.)
  • 8+ years in portfolio management or PMO leadership
  • Strong track record running large, visible programs
  • Experience in governance, reporting, planning, and performance management
  • Excellent analytical and communication skills
  • Ability to influence without direct authority across all levels of the organization
  • Experience in large, matrixed organizations with diverse stakeholders

Responsibilities

  • Design and oversee submission processes for quarterly prioritization decisions
  • Collaborate with various departments to ensure understanding of the prioritization process
  • Coach Segment Portfolio Leaders on Lean Portfolio Management best practices
  • Align tooling and project management support with portfolios
  • Manage communication materials for the prioritization process across multiple platforms
  • Deliver training and resources for prioritization readiness ahead of the new year
  • Provide data for enterprise-level Quarterly Business Reviews
  • Facilitate connection points and updates within the prioritization structure

Benefits

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Paid time off including parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance
  • Focus on whole-person well-being and personal wellness opportunities
Full Job Description
The Portfolio Management Lead, Enterprise Technology Prioritization is responsible for advancing and operationalizing enterprise portfolio management practices that drive strategic alignment, portfolio transparency, governance, Quarterly Business Reviews (QBRs), performance measurement, and continuous improvement across the technology organization.

The ideal candidate combines strong portfolio management expertise with analytical, operational, and communication skills to drive portfolio maturity and improve organizational effectiveness across a complex technology environment.

The Portfolio Management Lead, Enterprise Technology Prioritization is responsible for leading the planning, coordination, communication, and continuous improvement of Humana's technology prioritization process. This role operates within the Portfolio Management discipline, using Lean Portfolio Management principles to enable consistent portfolio planning, governance, transparency, and value-based decision-making across the enterprise.

This role partners across Business, Technology, Tech Finance, Technology Leadership, the Transformation Office, the COO organization, and Segment Portfolio teams to ensure portfolios understand and execute prioritization expectations, submission timelines, investment intake requirements, and enterprise portfolio management standards. The Portfolio Management Lead helps ensure prioritization processes support effective planning across the enterprise while operating within established governance guardrails.

The role serves as a strategic portfolio advisor, prioritization process owner, and cross-functional enablement lead for enterprise prioritization readiness, stakeholder alignment, communications, training, and knowledge management. Through strong portfolio discipline, this role enables transparent, data-informed Executive Leadership Team quarterly prioritization decisions and helps ensure technology investments are aligned to Humana's enterprise strategic priorities, 5-year strategy, segment roadmaps, portfolio outcomes, and measurable value delivery.

Key Responsibilities:
  • Design and communicate the deliverables and timelines for submissions of new or extending work for the ELT to make quarterly prioritization decisions
  • Partner across Business, Tech Finance, Technology Leadership, and Transformation Office to ensure coordination and understanding of the Tech Prioritization Process
  • Mentor and Coach Segment Portfolio Leaders and their teams on Lean Portfolio Management best practices at Humana
  • Partner across the COO organization to align Tooling, Coaching and Project Management Support to Portfolios in need
  • Own the design and upkeep of all Prioritization communication and materials, delivered via multiple channels including: Centers of Excellence, Team Meetings, Outlook Email newsletters and memos, SharePoint news articles and documents, and more
  • Design and deliver Prioritization Readiness training ahead of kicking off the new year's submission rounds
  • Provide data updates that are inputs to the Quarterly Business Reviews at the Enterprise level
  • Maintain knowledge management resources used in Prioritization including: PowerPoint decks, Stack Ranking Tool, Power BI Dashboards (Product Owner role only), etc.
  • Partner within and across various organizations to provide clarity to Portfolio Teams going through Prioritization to answer key questions and remove roadblocks and bottlenecks
  • Clearly communicate the Enterprise Strategic Priorities, and how Prioritization Initiatives should align to both the Humana 5-year plan and Segment and Local Roadmaps and Outcomes
  • Own and facilitate key connection points such as:
    • Weekly Prioritization Check-in calls with Portfolio Leaders
    • Monthly Prioritization Check-in calls with Tech and Business Partners
    • Updates to the TLT on upcoming needs to support continuous prioritization
  • Document and publish desk level processes and resource documents for different user groups. Develop supporting training plans and content

Required Qualifications
  • Bachelor's degree in Business, Information Technology, Engineering, Finance, Management, or related field
  • 8+ years of experience in portfolio management, PMO leadership, strategic planning, governance, business operations, or related disciplines
  • Ability to manage multiple tasks and deadlines with attention to detail
  • Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams
  • Demonstrated experience leading portfolio governance, reporting, planning, and performance management processes
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Strong understanding of portfolio management principles, strategic planning, Agile delivery methodologies, and Lean Portfolio Management concepts
  • Experience developing executive-level dashboards, scorecards, presentations, and performance reporting
  • Strong analytical, problem-solving, facilitation, and communication skills.
  • Ability to influence and collaborate across all levels of the organization without direct authority
  • Experience working in large, matrixed organizations with multiple stakeholder groups

Preferred Qualifications
  • Possess a solid understanding of operations, technology, communications and processes
  • Scaled Agile framework (SAFe) certified, preferably Lean Portfolio Management (LPM) or SAFe Practice Consultant (SPC)
  • Experience facilitating executive reviews, governance forums, and cross-functional planning activities
  • Experience supporting enterprise-wide portfolio governance within a complex technology organization
  • Proficiency with ServiceNow PPM, Jira Align, Azure DevOps, Power BI, Excel, and Microsoft Office Suite.


Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$117,600 - $161,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

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Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

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