Role PurposeThe Special Assets Controls, Issues & Policy Specialist within the Global POP Team, is a crucial role within the function of Global SA . This role is responsible for managing risks through the development, interpretation, implementation, and monitoring of risk-specific policies, controls, and frameworks (such as credit risk) across SA portfolios.
By ensuring that all business operations follow well-defined, robust risk management policies and frameworks, this role safeguards the firm's financial stability, reputation, and operational integrity. The position works in close alignment with the BIR Controls Team within the Risk Controls group, Special Assets (SA) Clusters and Cluster Heads, SA VCAT, and SA POP peers to maintain a strong, compliant controls environment that meets Citi's rigorous standards.
Key Responsibilities1. Risk Policy Management & Portfolio Analytics- Policy Governance: Manage portfolio risk policy for Problem Recognition and Remedial Management (PRRM) to maintain overall portfolio health. Ensure strict adherence to all implemented policies and track/report the progress of policy implementation.
- Portfolio Analytics: Generate portfolio and segment-level analytics to support continuous monitoring, policy adjustments, and sound credit decision-making.
2. Controls- Process & Control Analysis: Review and understand SA processes to determine key controls, establish proper evidence documentation, and ensure key operational requirements are met.
- Control Authoring: Write and document appropriate Control, and Monitoring language that meets or exceeds minimum control design requirements. Ensure the correct controls are selected from the enterprise Control Inventory; identify, create, and record any missing controls. Design control monitoring, document monitoring results.
- Global Process MCA Profile (GPMP) Management: Identify, draft, create and maintain applicable GPMP content, specifically for the PRRM process. Adopt GPMPs within the SA Global Assessment Unit (GAU) and propose changes where appropriate.
- System Alignment: Drive Mangers Control Assessment (MCA) transformation for the SA GAU. Work closely with the BIR Controls Team to ensure SA controls are accurately reflected in systems.
3. Regulatory Compliance & Cross-Border Governance- Regulatory Analysis: Perform detailed reviews and analysis of assigned regulations to determine applicability to SA and potential controls impact. Propose actions to SA Clusters and VCAT, confirm agreement, and submit details to SA POP Seniors and Cluster Heads.
- Cross-Border: Manage Cross Border Data Clearance (CBDC) and Cross Border Authorization Tool (CBAT) for SA. Raise awareness of cross-border requirements, limitations, and regulatory country requirements around key document completion and approvals across various jurisdictions. Monitor legal vehicles, clearances, and conduct reviews of existing controls related to the process.
- Committee Representation: Represent SA in relevant committees, coordinate within SA and BIR, and perform required activities to address committee requirements and secure approvals for SA.
4. Issue Management & Reconciliations- Issue Management: Proactively identify, track, and coordinate resolution of issues owned within SA , establishing robust remediation paths and go-forward processes.
- Reconciliations: Perform reconciliations of COC (Cost of Credit) actions and Split Classification to identify and escalate discrepancies
Recommended Qualifications- Experience: 6-10 years of experience in financial services, with a strong background in governance, controls, process, and risk management. Proven experience as a Risk Policy Officer, Controls Specialist, or similar role is highly preferred.
- Ethical Standards: Exemplary ethical standards and unquestionable integrity.
- Risk & Policy Expertise: Strong understanding of risk management principles, practices, portfolio strategy, and policy development/oversight.
- Analytical Skills: Strong analytical and decision-making skills. Experience with data analysis, interpretation, and proficiency in MS Office and data analysis software. High level of attention to detail and accuracy.
- Regulatory Knowledge: Familiarity with the regulatory environment, compliance issues, and cross-border data clearance frameworks.
- Communication: Excellent written and verbal communication skills. Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging.
- Leadership & Drive: Strong leadership skills and the ability to work effectively as part of a team. Highly motivated, organized, flexible, and able to work under pressure to meet tight deadlines.
Job Family Group: Risk Management
Job Family:Risk Framework and Policy
Time Type:Full time
Primary Location:Tampa Florida United States
Primary Location Full Time Salary Range:$113,840.00 - $170,760.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Analytical Thinking, Controls Lifecycle, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Aug 31, 2026
