POLICY ADVISOR IV

State of Colorado

$72K — $93K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7 years of experience in policy analysis or legal research related to family law or child support services.
  • Bachelor's degree in a related field plus 3 years of relevant professional experience can substitute for work experience.
  • Experience with the Automated Child Support Enforcement System (ACSES).
  • Strong written communication skills for clear information dissemination.
  • Proven organizational and project management skills.

Responsibilities

  • Develop and implement Division policy, procedure, and regulation.
  • Provide technical direction to staff on assigned subject matter areas.
  • Support county Child Support Services programs with policy compliance and performance improvement.
  • Serve as a key staff lead in various programmatic areas.
  • Ensure adherence to federal requirements and continuously improve the CSS program.

Benefits

  • Hybrid work arrangements with a minimum of 2 days in the office per week.
  • Opportunity for professional development and training.
  • Work within a supportive team focused on child welfare.
  • Engage with 54 county Child Support units for broad community impact.
Full Job Description
Salary : $72,264.00 - $93,948.00 Annually
Location : Denver, CO
Job Type: Full Time
Job Number: IHA-03126 06/18/2026
Department: Colorado Department of Human Services
Division: OES - Child Support
Opening Date: 06/22/2026
Closing Date: 7/6/2026 11:59 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Primary Physical Work Address: 1575 Sherman StreetDenver, CO 80203
Hiring Pay Rate: $6,022 Monthly - $7829 Monthly
FLSA Status: Exempt; position is not eligible for overtime compensation.
Department Contact Information:
How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Information
Residency Requirement

This position is open to current Colorado residents only.

Please note: This recruitment may be used to fill multiple vacancies.
Division of Child Support Services
The Division of Child Support Services (DCSS) exists to ensure that all children receive financial and medical support from each parent through the location of each parent, the establishment of paternity and support obligations, the enforcement of those obligations and connection to resources to assist parents in overcoming any barriers that are impeding their ability to pay child support. To do this, DCSS collaboratively provides case management tools, policy, performance, and operational assistance, and ongoing training to support counties in delivering the child support services program.
The mission of the Policy Unit is to lead the Colorado Child Support Services (CSS) program by affecting and supporting program policy. The purpose of the work unit is to implement federal requirements of Title IV-D of the Social Security Act; continuously improve the operation of Colorado's CSS program by designing and implementing changes to Colorado law, state rules and procedures; provide policy support and guidance to the Division; and provide quality supervision and policy guidance to 54 county Child Support units.
Description of Job
Weekly Hybrid Working Arrangements

Minimum 2 days In Office and Maximum 3 days Remote Work (Wed and Thurs in office)

Please note: Work arrangements are subject to change at any time.

The purpose of this position is to:

This position exists to be the Staff Authority to the Division of Child Support Services in a variety of assigned programmatic areas, which may include: Intake, Current and Enforcing, Review and Adjustment, Post Order Change of Physical Care, Enforcement, Income Withholding, Bankruptcy, Locate, Financial, Case Closure, Administrative Reviews, and/or Emancipation.

This position has three main areas of responsibility:
  • Serving as the key staff lead in developing, implementing, and maintaining Division policy, procedure, and regulation;
  • Providing technical expertise and direction to Division and county Child Support Services staff on activities related assigned subject matter areas; and
  • Serving as a regional representative to support county Child Support Services programs with policy compliance and performance improvement

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications:
Seven (7) years of professional experience in policy analysis within a government agency, department, or program; legal research in the area of family law; or working in the Child Support Services program.

OR

Education:
Bachelor's degree from an accredited institution in a field of study related to the work assignment and three (3) years of professional experience in policy analysis within a government agency, department, or program; legal research in the area of family law; or working in the Child Support Services program equal to seven (7) years.
Preferred Qualifications:

  • COWINS Partnership Agreement: Relevant years of State service should be considered as a preferred qualification and given weight under the process. Part-time relevant years of State service will be prorated.
  • TRANSFERS ONLY: Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score under the process.
  • Relevant years of State service contribute to a candidate's position-related knowledge, skill, ability, behavior, or other posted competency
    • Experience with the Automated Child Support Enforcement System (ACSES)
    • Experience with analyzing, implementing, and evaluating policy, legislation, and/or regulations
    • Excellent writing skills so that information can be communicated clearly
    • Technical assistance and/or training experience
    • Experience successfully communicating both in verbal and written form to high level audiences
    • Proven organizational and project management skills
    • Ability to balance the needs and intent of the Federal and State guidelines with the needs of stakeholders
    • Ability to creatively analyze and interpret information necessary to make decisions

Conditions of Employment:

  • 1075 background check (access to Federal Tax information) and reference check required.
  • This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
  • Travel - Position may be required to travel throughout the State on a frequent basis to meet with and provide training to county partners or to travel out of state to annual conferences
  • Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

    • Disclose that information on the application.
    • Explain why the prior termination or resignation should not disqualify you from the current position.
    • Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu
    • of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
CDHS Selection Process Explanation:

Employment history is calculated on a full-time basis (40/hours per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
  • Preferred Qualifications & Competencies:
    • Relevant years of state service experience.

Minimum Qualification Screening Process:

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process - Structured Application Review:
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties:

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications. Ensure this information is documented in the Work Experience section of the application.
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions:

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

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