Inspect, troubleshoot, and diagnose plumbing systems
Educate homeowners on plumbing functionality and repair options
Identify and communicate plumbing issues through targeted questions
Prepare accurate proposals and obtain customer authorization
Schedule service appointments and coordinate with support staff
Submit documentation and communicate job expectations to installers
Conduct follow-ups to ensure quality and customer satisfaction
Benefits
Professional development opportunities through training sessions
Supportive work environment fostering collaboration
Engagement with customers for relationship building
Opportunity for commission and incentives through sales
Possibility of career advancement within the company
Full Job Description
What YOU Will Do:
Inspect, troubleshoot, and diagnose residential plumbing systems while providing clear, solution-based recommendations that guide customers to confident buying decisions
Educate homeowners on their plumbing systems, functionality, performance, and available repair or replacement options through consultative sales presentations that demonstrate value beyond the initial investment
Identify and clearly communicate plumbing issues, system needs, and proposed solutions by asking targeted questions to understand customer goals, comfort, safety, and budget concerns
Prepare accurate proposals and price jobs per company standards; obtain customer authorization
Schedule service or installation appointments and coordinate with support staff
Submit required documentation, photos, and job specifications promptly
Communicate job requirements and customer expectations to installers
Stay engaged with customers and installers throughout installation
Conduct follow-ups to ensure quality and customer satisfaction
Seek referrals and prospect new business opportunities
Maintain professional appearance and conduct at all times
Attend sales meetings, training sessions, and technical development programs
What We Need from YOU:
2+ years of residential plumbing experience minimum
Minimum of 3 years of sales experience
Knowledge of plumbing codes and safety procedures
Outstanding customer service skills with a reputation for honesty, reliability, and dependability
Strong work ethic with a willingness to learn new processes and techniques
Physical dexterity and ability to perform hands-on, field-based work
High school diploma or equivalent
Ability to pass a motor vehicle record check, background check, and drug screening
