Chemed Corp.

Plumbing Manager

Chemed Corp.$125K — $145K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • MA plumbing license required
  • Proven management experience in the plumbing industry
  • Strong organizational skills with attention to detail
  • Effective oral and written communication skills
  • Basic knowledge of relevant software programs

Responsibilities

  • Manage and mentor a team of plumbing service professionals
  • Ensure compliance with state plumbing regulations
  • Follow up on customer leads from technicians
  • Identify and prepare bid packages for job opportunities
  • Resolve or prevent customer issues
  • Promote additional services and preventative maintenance programs
  • Conduct on-site safety reviews and monitor service quality

Benefits

  • Comprehensive medical insurance including a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental and Vision Insurance
  • Paid vacation and training opportunities
  • Life Insurance coverage
  • Matching 401K Retirement Savings Plan
  • Tuition reimbursement for further education
  • Profit sharing based on branch performance
Full Job Description
Overview

Plumbing Manager

 

Our Boston South branch, located in Stoughton, MA has an opportunity for a Plumbing Manager.  The salary range for this position is $125,000-$145,000 a year, depending on experience. You must have a MA plumbers license to be considered for this position. There is also opportunity for an overall branch business performance based bonus. The Plumbing Manager’s main priority is increasing production levels of plumbers and ensuring that proper profit margins are maintained. This candidate will also conducts coaching and counseling sessions to increase sales,customer service and technical expertise. The Plumbing Manager will also performs plumber/service technician ride-alongs to evaluate and reinforce skills. This position will also work with the management team at the branch to reduce turnover, workers compensation claims and customer complaints.

Responsibilities

As our PLUMBING MANAGER, your responsibilities will include:

  • Manage, coach, and mentor a team of service professionals to provide quality plumbing service to all customers.

  • Ensure adherence to state plumbing guidelines.

  • Follow up with customers from leads provided by field service technicians.

  • Identify bid opportunities, prepare bid packages, and provide estimates for jobs. 

  • Prevent or handle customer issues.

  • Develop additional business opportunities by offering Roto-Rooter’s preventative maintenance and priority care programs. 

  • Conduct work-site reviews to ensure safety measures are utilized.

  • Monitor your team’s performance standards weekly.  Meet with team to review and determine areas where additional coaching and training is needed.

  • Accompany plumbers to customer sites to observe performance and provide coaching & training in various aspects including customer service, sales to include offering additional products and services, building commercial customer base, and safety/OSHA requirements. 

     

Requirements
  • Be a self-starter who is organized and thorough with attention to detail and thrives in a bustling environment.  
  • Hold MA state-issued plumbing license.  
  • Excellent oral and written communication skills along with a working knowledge of various software programs.
  • Previous Management Experience in the Plumbing Industry Required 
Benefits

At Roto-Rooter we believe our greatest investment is in our employees.  We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.

About Chemed Corp.

RotoCo is a family-owned business and the largest franchise partner of Roto-Rooter Plumbing and Drain Service. RotoCo operates under the Roto-Rooter brand in San Diego County, Los Angeles County, The Inland Empire, The County of Santa Barbara, Monterey County, California's entire Central Valley region, and north beyond Sacramento County. RotoCo continually invests in its people and technology to offer best-in-class services to both commercial and residential property owners, and has grown into the leading plumbing, drain and flood restoration company in California.

Roto-Rooter Services Company Careers

There has never been a better time to join the dynamic team at Roto-Rooter Services Company—the leading provider of plumbing and drain cleaning services in North America.

Work You’ll Do

Join Roto-Rooter Services Company's market-leading team to help deliver exceptional services and solutions across a broad spectrum of customer needs. The company stands at the forefront of service innovation and customer satisfaction in the plumbing and drain service industry. Transform the service landscape with the best minds at Roto-Rooter Services Company, where leadership in innovation, diversity training, and professional growth are paramount. This is a unique opportunity to lead in a marketplace that values hard work, leadership, and an entrepreneurial spirit. Engage with a nationwide team of professionals who are dedicated to redefining the service industry through significant career and personal growth opportunities. Collaborate with the largest group of plumbing and drain experts in the industry, fostering an environment where skills enhancement and teamwork are encouraged.

Introducing the Roto-Rooter Services Company Employment Initiative

The initiative is building a market-leading team to master the challenges of the service industry and enhance the company's robust digital transformation journey.

Do Innovative Work

Be part of a team that delivers targeted solutions through a depth and breadth of industry experience and innovation that’s second to none. Roto-Rooter Services Company offers job opportunities that push the boundaries of what a service company can achieve.

Drive Innovation and Growth

Deliver exceptional service and innovative solutions that make Roto-Rooter Services Company a leader in its field. The team is dedicated to providing unparalleled service quality and innovative problem-solving to all clients.

Be Part of a Great Team

Work on a wide range of challenging projects, harnessing the unparalleled capabilities, national scale, and comprehensive training programs offered by Roto-Rooter Services Company. The culture here is geared towards fostering professional development and embracing innovative ideas from all team members.

Future-proof Your Career

Advance your career with Roto-Rooter Services Company, where the opportunities for career growth are vast. The company supports its team with unmatched training, development programs, and certification support to help every employee reach their potential.

Explore Job Opportunities and Internships

Roto-Rooter Services Company offers a variety of job opportunities and internships that allow candidates to explore different aspects of the business, from customer service to advanced technical roles. Each position at Roto-Rooter Services Company is a step towards a rewarding career in the service industry.

The Roto-Rooter Services Company Employment Experience

With a commitment to diversity, innovation, and leadership, Roto-Rooter Services Company provides a work environment where employees are encouraged to be creative and innovative. The company's strong focus on professional development and employee benefits contributes to a productive and dynamic work atmosphere.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Roto-Rooter Services Company looks for passionate, curious, creative, and solution-driven team players. SEARCH ROTO-ROOTER JOBS

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Learn more about Chemed Corp.
Size
14,137 employees
Market Cap
$7.5 billion
Industry
Net Income
$319.4 million
5 Year Trend
+6.3%
Revenue
$2 billion
NASDAQ

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