Plumbing Comfort Advisor

Cote Electrical

$100K — $225K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of sales or customer service experience, ideally in plumbing or home services.
  • Demonstrated success in B2C sales roles.
  • Proven ability to meet or exceed sales targets consistently.
  • Strong understanding of plumbing systems and services.
  • Excellent communication and relationship-building skills.
  • Strong organizational and time-management capabilities.
  • Proficient in using multiple software systems for tracking sales and customer interactions.

Responsibilities

  • Provide clients with educational insights to enhance their home's health and safety.
  • Address customer inquiries and provide relevant information about products and services.
  • Conduct consultations with potential clients to assess their needs.
  • Collaborate daily with the sales coordinator and/or manager to align strategies.
  • Maintain detailed records of customer interactions and sales activities.
  • Participate in office training, meetings, and follow-up prospecting activities.

Benefits

  • Health insurance coverage for employees.
  • Life and disability insurance options available.
  • Retirement savings plan to secure financial future.
  • Generous paid holidays throughout the year.
  • Paid time off (PTO) for personal leave or vacation.
Full Job Description
Responsibilities:
  • Deliver a great client experience by educating them in ways we can improve the health, safety, and comfort of their home environment.
  • Answer any customer questions and inform them of any pertinent information about their equipment.
  • Meet with potential customers to conduct consultations.
  • Communicate daily with the sales coordinator, and/or sales manager.
  • Maintain records of customer interaction and sales activities.
  • Office time required for training, meetings, and required follow up/prospecting.

Qualifications:
  • Proven experience in sales, customer service, or a related field, preferably within the plumbing or home services industry.
  • B2C Sales Experience
  • Sales experience is required along with a proven track record in meeting sales targets.
  • Strong decision-making abilities
  • Strong knowledge of plumbing systems and services.
  • Excellent communication and interpersonal skills.
  • Ability to build rapport and trust with customers.
  • Strong organizational and time-management skills.
  • Comfortable in navigating through multiple software systems

Physical Demands:
  • Stand/Sit: Must be able to remain in stationary position 50% of the
  • May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
  • May be required to drive and sit for long periods of time
  • May be required to maneuver up to 25 lb. by lifting, carrying or pushing

Pay Transparency:

The annual commission opportunity for this role ranges from$100k-$225k. The actual pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate's salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

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