Platform Professional Services Sr. Consultant, AI (Remote)

CrowdStrike Holdings, Inc.$115K — $160K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8 years of experience in IT deployments or customer environments.
  • Strong knowledge of cybersecurity AI and machine learning applications.
  • Proficient in deploying software technologies across Windows, Mac, and Linux systems.
  • Experience with AI security tools and security automation platforms.
  • Ability to communicate complex technical AI concepts effectively.

Responsibilities

  • Lead the deployment of Falcon's AI detection and response capabilities for clients.
  • Optimize AI-driven threat detection models and response workflows for customers.
  • Configure machine learning algorithms to enhance detection efficacy and reduce false positives.
  • Develop automation playbooks for security operations based on AI insights.
  • Provide technical support and troubleshooting for AI-related issues in enterprise environments.

Benefits

  • Competitive compensation and equity awards.
  • Comprehensive wellness programs for physical and mental health.
  • Generous vacation and holiday policies for rest and rejuvenation.
  • Paid parental and adoption leave options.
  • Professional development opportunities available at all levels.
  • Employee networks and volunteer opportunities to foster community and connection.
Full Job Description

About the Role:

CrowdStrike Services is seeking a Platform Professional Services Senior Consultant specialized in AI for Detection and Response who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform’s AI capabilities. This role will focus specifically on leveraging Falcon’s Artificial Intelligence (AI) and Machine Learning (ML) technologies to enhance threat detection, automate response workflows, and maximize security outcomes for customers. The Platform Professional Services Senior Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform's AI-powered detection and response capabilities.

What You'll Do:

Deployment and Operations activities may include:

  • Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities

  • Assist customers in optimizing AI-driven threat detection models and automated response workflows

  • Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy

  • Develop and implement AI-driven automation playbooks for security operations

  • Troubleshoot AI-related customer issues across small to large enterprises

  • Develop scripting and application solutions using Falcon APIs to enhance AI capabilities

  • Work closely with customers to interpret AI-generated alerts and findings

  • Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management

  • Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows

  • Support Incident Response teams with AI-powered threat hunting and forensic analysis

  • Develop and lead AI skills workshops for the Platform Professional Services team

  • Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral

  • Ability to travel up to 25% of the time

What You'll Need:

  • 8 years experience performing IT deployments or in an end user/customer environment

  • Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications

  • Strong understanding of software deployment technologies

  • Very knowledgeable on Windows, Mac, and Linux platforms

  • Experience with AI-powered security tools and platforms

  • Knowledge of data science principles and their application to security operations

  • Experience with security automation and orchestration platforms

  • Very knowledgeable on Windows, Mac, and Linux platforms

  • Strong knowledge of Microsoft Office applications

  • Skillful communication and effective ability to build collaborative relationships

  • Strong experience presenting technical AI content to various audiences

  • Strong experience in computer and network systems security

  • Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems

  • Proactive and thorough ability to manage work and prioritize customer projects

  • Experience mentoring team members

  • Some experience leading a team to complete projects

  • High level of motivation; self-starter; results driven

  • Potential for travel and assignment work exists

Experience in the following areas preferred:

  • Endpoint Security: Falcon platform (preferred), AV, and EDR solutions

  • AI/ML Technologies: Experience with machine learning models, natural language processing, anomaly detection, writing prompts

  • Programming for AI: Python, R, or similar languages for data analysis and model development, working with agents and/or building agents

  • Operating Systems: Windows, Linux, Mac 

  • Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec

  • Development: PowerShell, Python, Bash, Batch

  • Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation

  • Compliance: CIS Benchmarks, STIGs, PCI, HIPPA

  • Database: SIEM, MSSQL, Splunk, LogScale

  • Identity: Identity, Active Directory, Azure-AD, SSO

  • Cloud: AWS, Azure, and GCP

#LI-NA1

#LI-Remote

Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs 

  • Competitive vacation and holidays for recharge  

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $115,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please . 

Expected Close Date of Job Posting is:08-17-2026

About CrowdStrike Holdings, Inc.

CrowdStrike Holdings, Inc. Careers

Joining CrowdStrike Holdings, Inc. presents an unparalleled opportunity to advance a career in the tech industry with a company at the forefront of digital security. As a leader in cybersecurity solutions, CrowdStrike Holdings, Inc. offers a range of job opportunities that cater to a variety of skills and experiences, from entry-level positions to senior leadership roles.

Explore Job Opportunities

CrowdStrike Holdings, Inc. is continuously seeking talented individuals who are passionate about protecting organizations against cyber threats. With a commitment to innovation and excellence, the company is hiring professionals who are eager to contribute to a team that values hard work and creative solutions.

Innovation and Professional Growth

At CrowdStrike Holdings, Inc., employees are encouraged to push the boundaries of technology and leadership. The company supports professional growth through robust training programs, including leadership development and diversity training, ensuring that every team member has the resources to thrive in their career.

Culture and Benefits

The culture at CrowdStrike Holdings, Inc. is dynamic and inclusive, fostering a workplace where diversity is celebrated and every voice is heard. Employees enjoy comprehensive benefits that support both their professional and personal lives, enhancing job satisfaction and team morale.

Internship Programs

For those starting their career, CrowdStrike Holdings, Inc. offers internship programs that provide a rich learning environment. Interns gain hands-on experience, working alongside seasoned professionals and participating in projects that deliver real-world solutions.

Networking and Career Advancement

CrowdStrike Holdings, Inc. emphasizes the importance of networking within the industry, offering numerous opportunities for employees to connect with thought leaders and innovators. These connections can lead to career advancement and a deeper understanding of the cybersecurity landscape.

Applying for a Position

To apply for a position at CrowdStrike Holdings, Inc., candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture and team.

Stay Connected with CrowdStrike Careers

Interested candidates can stay informed about new openings and company news by subscribing to job alert emails. This personalized service ensures that potential applicants are the first to know about new opportunities that match their career interests and skills.

Join the Team

CrowdStrike Holdings, Inc. is looking for curious, creative, and solution-driven team players. Explore the employment opportunities on the CrowdStrike Holdings, Inc. careers page to find a position that matches your skills and passions.

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