Platform Engineering Director

Whataburger$130K — $160K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in engineering, platform, or digital operations
  • Proven leadership in building high-performing technical teams
  • Expert in cloud platforms and cloud-native architecture
  • Strong background in DevOps practices like CI/CD and automation
  • Experience with site reliability engineering and incident response
  • Ability to drive cross-functional collaboration on tech initiatives
  • Strong understanding of Agile methodologies
  • Bachelor's degree or equivalent experience

Responsibilities

  • Lead platform engineering, digital operations, and quality engineering functions
  • Design and oversee secure, cloud-native platforms for applications and APIs
  • Drive Infrastructure as Code (IaC), CI/CD pipelines, and automation practices
  • Advance cloud modernization initiatives across platforms and infrastructure
  • Improve platform scalability, reliability, and operational efficiency
  • Establish quality engineering strategies and automated testing standards
  • Oversee site reliability, observability, incident management, and disaster recovery
  • Build and lead high-performing teams, including coaching and performance management
  • Drive Agile delivery, governance, and vendor partnerships
  • Champion continuous improvement and operational excellence

Benefits

  • Competitive Weekly Pay
  • Relocation package provided
  • Bonus Program with up to 2.5X payout potential
  • 5 weeks PTO and Flex Weeks
  • Paid Corporate Holidays and Paid Parental Leave
  • 401(k) match $1/$1 up to 4%
  • Comprehensive Medical, Dental, and Vision Benefits
  • Short-term and Long-term Disability Benefits
  • Opportunities for Career Development and Growth
  • Scholarship Program and Hardship Grant Assistance
  • Wireless Service and Computer/Software Discounts
  • Fitness/Gym Discounts
  • Awards and recognition programs
Full Job Description

Your Recipe for Impact — What You’ll Do

As a Platform Engineering Director, you will lead the strategy and execution of scalable, secure, and resilient technology platforms that power exceptional customer and team experiences. You’ll make a difference by advancing cloud modernization, strengthening platform reliability, and driving innovation that keeps Whataburger moving forward.

You’ll Serve with Heart by building high-performing teams and creating engineering environments where people can do their best work. You’ll Win as One by partnering across business and technology teams to deliver seamless, high-impact solutions that support our restaurants and customers. And you’ll Move Forward Boldly by championing modern DevOps practices, automation, and continuous improvement to elevate our digital capabilities and accelerate business outcomes

Day-to-Day Ingredients — Responsibilities

As a Platform Engineering Director, you will:

  • Lead platform engineering, digital operations, and quality engineering functions supporting scalable solutions
  • Design and oversee secure, cloud-native platforms for high-volume applications and APIs
  • Drive Infrastructure as Code (IaC), CI/CD pipelines, and automation-first engineering practices
  • Advance cloud modernization initiatives across core platforms and infrastructure
  • Improve platform scalability, reliability, and operational efficiency through cross-functional partnership
  • Establish quality engineering strategies, automated testing, and release readiness standards
  • Oversee site reliability, observability, incident management, and disaster recovery practices
  • Build and lead high-performing teams, including coaching, performance management, and workforce planning
  • Drive Agile delivery, governance standards, vendor partnerships, and technology investment decisions
  • Champion continuous improvement, innovation, and operational excellence across engineering teams

The Sauce — Pay & Perks

As a Platform Engineering Director, you will receive:

  • Competitive Weekly Pay
  • Relocation package provided
  • Bonus Program that scales up to 2.5X payout potential based on company results
  • 5 weeks PTO
  • Flex Weeks
  • Paid Corporate Holidays
  • Paid Parental Leave*
  • 401(k) match $1/$1 up to 4%
  • Competitive Medical, Dental and Vision Benefits*
  • Short-term and Long-term Disability Benefits*
  • Opportunities for Career Development and Growth
  • Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
  • Wireless Service Discounts
  • Computer & Software Discounts
  • Fitness / Gym Discounts
  • Awards and recognition for all you do
  • Retirement Celebration Program

What You Bring to the Table — Required Experience

As aPlatform Engineering Director, youmust have:

  • 10+ years of experience in engineering, platform, or digital operations roles
  • Proven leadership experience building and developing high-performing technical teams
  • Expertise in cloud platforms, cloud-native architecture, and platform scalability
  • Strong background in DevOps practices, including CI/CD, automation, and Infrastructure as Code
  • Experience with site reliability engineering, observability, and incident response
  • Demonstrated ability to drive cross-functional collaboration and large-scale technology initiatives
  • Strong understanding of Agile delivery methodologies and engineering governance
  • Bachelors degree or equivalent work experience

Extra Toppings — Desired Experience

As a Platform Engineering Director, we prefer you to have:

  • Experience leading cloud modernization or digital transformation initiatives at scale
  • Background in high-volume, customer-facing platforms (e.g., retail, QSR, or e-commerce)
  • Familiarity with API strategy and enterprise integration patterns
  • Experience implementing advanced quality engineering and automated testing frameworks
  • Knowledge of vendor management and external partner collaboration models
  • Exposure to cost optimization and FinOps practices in cloud environments
  • Relevant cloud or DevOps certifications (e.g., AWS, Azure, GCP)

Where & How Youll Work

This role is based at the San Antonio Home Office, working on9site Monday through Thursday with remote flexibility on Fridays. In this role, youll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast9paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full9time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

*Eligibility rules may apply

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