Job DescriptionInspire, excel and grow with us U.S. Bank is seeking a
Platform Analyst to join our
Working Capital Finance System Support team. In this role, you'll support critical Global Trade platforms, partner with operations and technology teams, troubleshoot complex issues, and contribute to projects that drive operational efficiency and platform modernization.
Why This Role Is Exciting- Support a suite of enterprise platforms that power Global Trade and Supply Chain Finance operations.
- Gain exposure to business-critical applications including Trade360, Trade Point, document automation technologies, reporting solutions, and emerging supply chain platforms.
- Partner with operations teams across the U.S. and India while working on technology enhancements, production support, and process optimization initiatives.
- Contribute to modernization efforts involving automation, reporting enhancements, AI, and future platform migrations.
- Join a small, highly collaborative team where every team member has a visible impact
What You'll Do- Support and troubleshoot multiple trade and supply chain finance platforms, including Trade360, Trade Point, KTA/TTA, and related applications
- Manage support requests, investigate issues, and provide solutions through Service Central and business support channels
- Partner with Operations, Product, and Technology teams to enhance platform performance and user experience
- Participate in system upgrades, testing, automation initiatives, and continuous improvement projects
- Support users across multiple regions, including the U.S. and India.
Location & Schedule- Hybrid 3+ days in office at West Side Flats
- Monday - Friday 8am-5pm CST with rotating end-of-day production support responsibilities extending to approximately 6:30 PM CT during assigned weeks
Must be U.S. Citizen not on any type of Visa. This position is not eligible for visa sponsorship. Basic Qualifications- Bachelor's degree, or equivalent work experience
Preferred Skills/Experience- Experience supporting Global Trade, Supply Chain Finance, Banking Operations, or related financial services platforms.
- Knowledge of the following platforms:
- TPS / CGI Trade360
- Trade Point
- Tungsten / Kofax Total Agility (KTA/TTA)
- IPF Hub
- Experience with:
- Power BI
- Power Apps
- Microsoft Copilot
- AI or automation technologies
- Cloud-based solutions
- Experience supporting production environments, ticket management, incident resolution, or platform operations.
- Strong analytical and problem-solving skills.
- Ability to manage multiple priorities and navigate complex operational environments.
- Strong written and verbal communication skills.
- Ability to collaborate effectively across teams and business partners.
Location ExpectationsThis role requires working from a U.S. Bank location three (3) or more days per week.
Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00
Posting may be closed earlier due to high volume of applicants. 
