Posting Start Date: 5/4/26
State/Province: New York
Job Location: Amherst
Place of Employment: Onsite
Contract Duration: Permanent
Hiring Pay Range Min: 87,000
Hiring Pay Range Max: 115,000
Plasma Center Manager
Job SummaryStep into a leadership role where business success meets life-saving work. Join
KEDPLASMA as a
Center Manager and take charge of one of our plasma donation centers. In this leadership role, you'll be responsible for overall center performance - ensuring operations run smoothly, maintaining strict compliance with safety and regulatory standards, driving business results, and fostering a positive donor and staff experience. Your work will directly support the creation of life-saving plasma-derived therapies for patients worldwide.
What you'll do- Oversee all aspects of daily center operations, including quality, compliance, staffing, donor experience, and financial performance.
- Achieve business targets for collection volumes, cost efficiency, inventory management, donor retention, and profitability.
- Manage recruitment, hiring, onboarding, performance evaluations, training, and career development for center staff.
- Ensure compliance with FDA, CLIA, cGMP, SOPs, and other regulatory requirements.
- Lead, develop, and coach staff to meet performance standards and achieve operational goals.
- Maintain accurate and compliant documentation, including personnel records, donor information, and regulatory reports.
- Oversee equipment maintenance, calibration, and timely repairs; respond to freezer alarms and address any product quality risks.
- Monitor inventory levels for supplies and medical consumables, ensuring proper organization, storage, and replenishment.
- Develop staff schedules to ensure optimal coverage during operating hours and minimal donor wait times.
- Manage financial aspects of the center, including budgeting, payroll, donor fees, and cost control.
- Address donor and customer concerns professionally to ensure a positive donation experience.
- Partner with marketing and community outreach to grow the donor base and increase retention.
- Lead risk management activities, investigate incidents, and implement corrective actions as needed.
- Conduct regular staff meetings to review operational updates, training needs, and process improvements.
- Maintain a safe, clean, and welcoming environment for both donors and staff.
- Ensure timely shipping of plasma units and samples in accordance with SOPs and corporate logistics guidelines.
Qualifications and need-to-know- Bachelor's degree, preferably in Healthcare, Life Sciences, or Business Administration.
- Minimum of 3 years' management experience, preferably in a plasma/blood collection center or another regulated environment.
- Knowledge of plasma operations, business processes, and regulatory requirements (FDA, CLIA, cGMP) preferred.
- Experience in managing profit and loss and operational performance metrics.
- Strong leadership, communication, and organizational skills.
- Proficiency with Microsoft Office Suite, data entry, and recordkeeping systems.
- Ability to travel up to 15% to other centers or corporate locations (including overnight travel).
Employment eligibility verification will be required at the time of hire. This position does not offer visa sponsorship now or in the future.
Salary ranges are determined based on relevant experience, education, and certifications.
Employee Benefits: At Kedrion Biopharma Inc., we believe in taking care of our people. Our benefits package is designed to support your health, happiness, and future, including:
- Health & Wellness - Full medical, dental, and vision coverage
- Financial Security - Life insurance, AD&D, and retirement savings plans
- Work-Life Balance - Paid time off, sick leave, and paid holidays
- Career Growth - Training programs and development opportunities
- Extra Perks - Employee discounts, wellness initiatives, and more!
For specific inquiries please reach out to us
