5-7 years of experience in plant operations, logistics, or supply chain management, preferably in the concrete or construction industry.
Proficient in dispatch software and Microsoft Office Suite, with a readiness to adapt to new systems.
Knowledgeable about DOT regulations and safety standards for transportation and delivery.
Exceptional communication and interpersonal skills, fostering trust with diverse stakeholders.
Demonstrated leadership capabilities, with a focus on team development and operational excellence.,
Responsibilities
Inspire and coach your team to achieve operational excellence and deliver top-notch customer service.
Manage daily operations including staff scheduling, load planning, and route optimization for concrete deliveries.
Collaborate across teams to resolve customer issues promptly and effectively, exceeding their expectations.
Implement and track metrics to assess and enhance plant efficiency, productivity, and service quality.
Ensure compliance with safety regulations and company policies, fostering a safe work environment.
Conduct regular meetings to evaluate performance, address challenges, and celebrate team successes.
Build strong relationships with customers and suppliers to support efficient operations and enhance collaboration.
Benefits
Opportunity to lead a high-performing team and cultivate an inspiring workplace culture.
Exposure to strategic planning and involvement in budgeting decisions to drive plant efficiency.
Engagement with a company that values safety, quality, and continuous improvement.
A dynamic work environment that adapts to the fast-paced concrete industry.
Full Job Description
Your Mission & Key Responsibilities
Lead with purpose: Inspire, coach, and develop your plant team to achieve operational excellence and deliver outstanding service to every customer.
Oversee daily plant operations: Manage staff scheduling, load planning, and route optimization to ensure efficient and timely concrete deliveries.
Champion customer service: Collaborate with drivers, dispatch, and sales teams to exceed customer expectations and resolve any issues with urgency and care.
Drive performance: Implement and monitor key metrics to assess plant efficiency, productivity, and service quality.
Foster a culture of safety: Ensure full compliance with safety regulations and company policies, creating a safe and positive work environment for all.
Promote teamwork: Conduct regular meetings to review performance, address challenges, and celebrate successes.
Build relationships: Develop strong connections with customers, suppliers, and SRM team members to support seamless operations.
Contribute to growth: Participate in strategic planning and budgeting, sharing insights to enhance plant efficiency and profitability.
What Sets You Apart
Inspirational leadership style with a passion for developing high-performing teams.
Commitment to delivering exceptional customer service and building lasting relationships.
Strong organizational and problem-solving skills; able to prioritize and adapt in a fast-paced environment.
Deep understanding of logistics, supply chain management, or plant operations-experience in the concrete or construction industry is highly valued.
Proficiency with dispatch software, Microsoft Office Suite, and a willingness to learn new systems.
Knowledge of DOT regulations and safety standards for transportation and delivery.
Excellent communication and interpersonal skills; you build trust with team members, customers, and partners.
Dedication to safety, quality, and continuous improvement.
Willingness to undergo SRM's pre-employment screenings.
