5-7 years of experience in plant operations or logistics, preferably in the concrete or construction sector.
Demonstrated leadership skills with a focus on team development and operational excellence.
Strong problem-solving and organizational abilities, adaptable to fast-paced settings.
Familiarity with dispatch software and Microsoft Office; aptitude for new systems.
Understanding of DOT regulations and safety compliance standards.
Exceptional communication and relationship-building skills across various teams and customers.
Commitment to safety and continuous improvement in operational processes.
Responsibilities
Inspire and coach the plant team towards operational excellence.
Manage daily operations including staff scheduling and load planning for concrete deliveries.
Provide excellent customer service by collaborating across teams to resolve issues quickly.
Monitor key performance metrics to drive plant efficiency and service quality.
Ensure compliance with safety regulations and foster a safe work environment.
Facilitate regular team meetings to review performance and celebrate achievements.
Cultivate strong relationships with customers and suppliers to streamline operations.
Assist in strategic planning and budgeting to improve plant profitability.
Benefits
Support for professional development and continuous learning opportunities.
A collaborative and positive work environment focused on safety and team success.
Access to cutting-edge dispatch software and operational resources.
Participation in strategic planning initiatives and contributions to business growth.
Full Job Description
Your Mission & Key Responsibilities
Lead with purpose: Inspire, coach, and develop your plant team to achieve operational excellence and deliver outstanding service to every customer.
Oversee daily plant operations: Manage staff scheduling, load planning, and route optimization to ensure efficient and timely concrete deliveries.
Champion customer service: Collaborate with drivers, dispatch, and sales teams to exceed customer expectations and resolve any issues with urgency and care.
Drive performance: Implement and monitor key metrics to assess plant efficiency, productivity, and service quality.
Foster a culture of safety: Ensure full compliance with safety regulations and company policies, creating a safe and positive work environment for all.
Promote teamwork: Conduct regular meetings to review performance, address challenges, and celebrate successes.
Build relationships: Develop strong connections with customers, suppliers, and SRM team members to support seamless operations.
Contribute to growth: Participate in strategic planning and budgeting, sharing insights to enhance plant efficiency and profitability.
What Sets You Apart
Inspirational leadership style with a passion for developing high-performing teams.
Commitment to delivering exceptional customer service and building lasting relationships.
Strong organizational and problem-solving skills; able to prioritize and adapt in a fast-paced environment.
Deep understanding of logistics, supply chain management, or plant operations-experience in the concrete or construction industry is highly valued.
Proficiency with dispatch software, Microsoft Office Suite, and a willingness to learn new systems.
Knowledge of DOT regulations and safety standards for transportation and delivery.
Excellent communication and interpersonal skills; you build trust with team members, customers, and partners.
Dedication to safety, quality, and continuous improvement.
Willingness to undergo SRM's pre-employment screenings.
