5-7 years of experience in plant operations or logistics management, preferably in the concrete or construction industry.
Strong leadership capabilities with a focus on team development and performance.
Proven track record in customer service and relationship management.
Excellent organizational and problem-solving abilities; comfortable in fast-paced settings.
Familiarity with dispatch software and Microsoft Office; readiness to learn new systems.
In-depth knowledge of DOT regulations and transportation safety standards.
Exceptional communication skills, capable of fostering trust with diverse stakeholders.
Responsibilities
Inspire and develop the plant team to achieve peak operational success.
Oversee scheduling, load planning, and route optimization for timely deliveries.
Collaborate with teams to ensure exceptional customer service and swift issue resolution.
Implement and evaluate key metrics to enhance plant efficiency and service quality.
Enforce safety regulations to maintain a secure working environment.
Facilitate regular team meetings for performance reviews and problem-solving.
Cultivate strong relationships with clients, suppliers, and internal teams for smooth operations.
Engage in strategic planning and budget discussions to drive plant growth.
Benefits
Opportunity for leadership and impact in a dynamic work environment.
Focus on employee development and team performance.
Emphasis on customer service excellence and relationship-building.
Support for continuous improvement initiatives and safety culture.
Exposure to strategic planning processes and budget management.
Full Job Description
Your Mission & Key Responsibilities
Lead with purpose: Inspire, coach, and develop your plant team to achieve operational excellence and deliver outstanding service to every customer.
Oversee daily plant operations: Manage staff scheduling, load planning, and route optimization to ensure efficient and timely concrete deliveries.
Champion customer service: Collaborate with drivers, dispatch, and sales teams to exceed customer expectations and resolve any issues with urgency and care.
Drive performance: Implement and monitor key metrics to assess plant efficiency, productivity, and service quality.
Foster a culture of safety: Ensure full compliance with safety regulations and company policies, creating a safe and positive work environment for all.
Promote teamwork: Conduct regular meetings to review performance, address challenges, and celebrate successes.
Build relationships: Develop strong connections with customers, suppliers, and SRM team members to support seamless operations.
Contribute to growth: Participate in strategic planning and budgeting, sharing insights to enhance plant efficiency and profitability.
What Sets You Apart
Inspirational leadership style with a passion for developing high-performing teams.
Commitment to delivering exceptional customer service and building lasting relationships.
Strong organizational and problem-solving skills; able to prioritize and adapt in a fast-paced environment.
Deep understanding of logistics, supply chain management, or plant operations-experience in the concrete or construction industry is highly valued.
Proficiency with dispatch software, Microsoft Office Suite, and a willingness to learn new systems.
Knowledge of DOT regulations and safety standards for transportation and delivery.
Excellent communication and interpersonal skills; you build trust with team members, customers, and partners.
Dedication to safety, quality, and continuous improvement.
Willingness to undergo SRM's pre-employment screenings.
