Experience with customer service and office software.
Basic understanding of filing systems and office equipment.
Preferred experience in the electric utility industry.
Familiarity with SAP, SharePoint, and Adobe Acrobat is beneficial.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Responsibilities
Prepare maintenance work packages, defining plans and procedures.
Collect data from meter spots for electrical distribution plans.
Assist with permits, easement maps, and project timelines.
Collaborate on process improvements to enhance operations and efficiency.
Support project development activities, including engineering and construction tasks.
Optimize daily work schedules for crew productivity and reduce overtime.
Ensure the integrity of sensitive customer and company data following corporate standards.
Benefits
Hybrid work mode with a mix of in-office and remote work options.
Eligibility for a location-based incentive based on on-site commitment.
9/80 Alternate Work Schedule option available.
Comprehensive candidate resources provided, including benefits and hiring process information.
Full Job Description
Responsibilities
Supports in preparing maintenance work packages including development of work plans, defining procedures, drawings, material equipment, and post-maintenance test requirements.
Gathers data and information from meter spots and related design work. Supports the development of electrical distribution plans.
Assists in providing necessary permits, easement maps, expected construction labor and timeframes.
Collaborates with management on technology and process improvements to increase efficiency and quality. Prepares and analyzes daily work schedules to optimize equipment availability and usage and recommends appropriate modifications.
Supports specific project development activities, such as interconnection agreement negotiations, permitting and licensing, engineering design, and construction.
Helps schedule daily work assignments in a manner that optimizes crew productivity and minimizes overtime expenditures.
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
Minimum Qualifications
One year of experience in an analytical role.
Experience with customer service, computer software, on-line applications, office equipment, and filing systems.
Preferred Qualifications
Experience working in the electric utility industry.
Experience with SAP, SharePoint and Adobe Acrobat.
Experience with MS Office Suite, including Word, Excel, Outlook and PowerPoint.
Experience with Customer Service.
Additional Information
This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
The primary work location for this position is the Palm Springs Service Center.
This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.
Relocation does not apply to this position.
This position is eligible for a location-based incentive. Incentive is offered if commitment is made to work on-site and to remain in specified work location for an agreed-upon timeframe.
This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Reference our Information Guides for the following tests: (EEI BCAB Test - #5206). Candidates who have previously passed these assessment(s), in some cases, may not need to retest again for this position.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
