PIP/Med Pay Claims Associate

Allstate Insurance Company

$47K — $117K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of experience in claims or insurance-related roles
  • Strong analytical thinking and problem-solving skills
  • Basic knowledge of automobile insurance policies and industry standards
  • Effective communication and customer service skills
  • Ability to work collaboratively in a team environment

Responsibilities

  • Investigate and confirm facts related to basic automobile accidents
  • Apply understanding of insurance policies to determine coverage and liability
  • Review and evaluate basic injury claims as needed
  • Identify vehicle parts and assess potential property damage
  • Engage with customers to understand and meet their needs
  • Assess potential for subrogation or fraud

Benefits

  • Comprehensive technology setup including laptop and monitors
  • Monthly reimbursement for internet costs for remote workers
  • Flexible work-from-home options with requirements for workspace
  • Supportive team environment for career growth and development
Full Job Description
Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

Job Description

***We are seeking detail-oriented professionals to join our team as PIP Claims Adjuster Associates supporting multiple states.***

Key Responsibilities
• Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims
• Recognizes and identifies body parts of a vehicle and understands other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle

#LI-LS2

Skills
Case Management, Claims Administration, Claims Resolution, Claims Review, Collaboration, Communication, Customer Empathy, Insurance Administration, Medical Terminology, Prioritization

Compensation
Base compensation offered for this role is:
Analyst II: $47,500.00 - $69,800.00
Analyst III: $50,000.00 - $74,350.00
Adjuster Cons I: $53,500.00 - 86,400.00
Adjuster Cons. II: $56,000.00 - $93,250.00
Adjuster Sr. Cons. I: $68,500.00 - $117,700.00
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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