Job Description
In the assigned Job Role of Infrastructure Consultant 3, your Area Of Responsibility will be as below:
• Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence
• Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details
• Create scalable, secure, and high-performing IT infrastructure solutions
• Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation
• Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates
• Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks
• Implement security measures and disaster recovery strategies including risk assessments
• Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity
• Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities
• Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency
Your contribution to the team:
• A focus on innovation and adaptability for integrating new technologies
• Proactive problem-solving to streamline complex requirements
• Sector specific expertise for high quality project delivery
• A strategic mindset to align technical solutions with business goals and market trends
• Proficiency in deployment management, system optimization, and security compliance
• Ability to lead cross-functional teams and drive automation and process improvement.
• Strong communication and documentation skills to foster collaboration and knowledge sharing
Required Skill and Experience
• PingDirectory - hands-on installation, configuration, upgrade, and operational support
• LDAP - Experience with schema design, indexing, replication, referrals, access controls, directory data modelling
• Performance tuning - Experience with search optimisation, index tuning, log analysis, high-volume workload support
• Directory migration - LDIF exports/imports, data cleanup, synchronization, backup/restore
• TLS/SSL - Experience with certificate management, password policies, access control rules, secure bind patterns
• Service account governance and IAM integration
• Disaster recovery planning and execution for directory services
• PingFederate, PingAccess, or PingOne - integration with PingDirectory
Preferred Skill and Experience
• AWS deployment - running PingDirectory on AWS (EC2, EKS, or ECS)
• AWS security services - IAM, KMS, Secrets Manager in directory context
• Kubernetes and Docker - container deployment and management of directory services
• Shell scripting - for directory administration automation and monitoring
• Python - for operational automation of directory tasks
• SCIM protocol awareness
• Directory monitoring and alerting tooling
Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Overview
The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.
