NorthShore

Physician and APP Experience Specialist

NorthShore$80K — $124K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Organizational Development, Business Administration, Public Health, Mental Health, or related field required; Master's degree preferred.
  • 4-5 years of experience in wellbeing, employee engagement, recognition programs, or related area.
  • Certifications in wellbeing, project management, or similar skill preferred.
  • Strong analytical and problem-solving skills with the ability to interpret engagement and workforce data.
  • Knowledge of physician and APP engagement, leadership development, and wellbeing principles within healthcare organizations.

Responsibilities

  • Design and implement physician and APP engagement, professional development, and wellbeing initiatives.
  • Coordinate workshops, learning events, and wellbeing programs across the system.
  • Utilize AI-enabled analytics to identify areas for innovation and continuous improvement.
  • Conduct assessments to gather feedback through surveys and focus groups.
  • Analyze data to inform strategic planning and recommend actionable insights.
  • Foster meaningful recognition and career support practices for physicians and APPs.
  • Develop educational resources and partner with HR and Marketing for consistent communication.

Benefits

  • Opportunity for annual increases based on performance.
  • Career pathways for professional growth and development.
  • Various medical, dental, pet, and vision options.
  • Tuition reimbursement for further education.
  • Free parking at the work site.
  • Savings plan as part of wellness program.
  • Health savings account options for medical expenses.
  • Retirement options with company match for future security.
  • Paid time off and holiday pay for work-life balance.
  • Opportunities for community involvement and engagement.
Full Job Description
Hourly Pay Range:
$38.67 - $59.94 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Physician and APP Experience Specialist

The Physician & APP Experience Specialist supports the Manager of Physician & APP Development and Engagement in designing, coordinating, implementing, and continuously improving initiatives that promote physician and APP engagement, professional growth, resilience, and fulfillment across Endeavor Health. This role advances a culture that prioritizes lifelong learning, wellness, and sustainable clinical practice while contributing to the organization's goal of becoming a center of excellence for provider experience. Working in close partnership with physician leaders, Human Resources, Medical Staff Services, Education, and Marketing, the Specialist develops and supports provider-centered programs that strengthen leadership capacity, reduce burnout, and enhance career satisfaction.

The Specialist also leverages data analytics and AI-enabled tools to support program development, analyze engagement trends, synthesize feedback from surveys and listening sessions, and develop educational and communication materials that scale impact across the system. Through evidence-informed programming, technology-supported insights, and strong partnerships, this role supports Endeavor Health's physician and APP workforce strategy by integrating engagement, development, and wellbeing into a cohesive, system-wide approach that advances long-term professional fulfillment, workforce sustainability, and high-quality patient care.

Position Highlights:
  • Position: Physician and APP Experience Specialist
  • Location: Skokie, IL
  • Full Time/Part Time: Full time
  • Hours: Monday-Friday, during normal business hours
  • Required Travel: frequent travel throughout the system will be required


What you will do:

Physician & APP Engagement, Development & Wellbeing Program Design & Delivery
  • Design and support system-wide physician and APP engagement, professional development, and wellbeing initiatives
  • Coordinate the planning, implementation, and evaluation of workshops, learning events, and wellbeing programs
  • Integrate wellbeing and professional development principles into recognition, engagement, and broader organizational initiatives
  • Identify opportunities for innovation and continuous improvement by leveraging AI-enabled analytics, workflow efficiencies, and content development tools

Assessment, Data Analysis & Continuous Improvement
  • Coordinate physician and APP engagement, development, and wellbeing assessments, including surveys, focus groups, and listening sessions to gather meaningful feedback.
  • Utilize analytics platforms and AI-assisted tools to synthesize qualitative and quantitative data, identify trends and areas of risk or opportunity, and develop reports, dashboards, and executive summaries to inform leadership and strategic planning.
  • Translate insights into actionable recommendations to strengthen the physician and APP experiences, improving program effectiveness through the strategic tailoring of system-wide initiatives.

Recognition, Professional Growth & Culture Building
  • Coordinate physician and APP recognition, leadership development, mentorship, and milestone programs that celebrate professional excellence, growth, and contribution.
  • Partner with leaders to strengthen meaningful recognition and career support practices, fostering a culture of belonging, connection, and continuous learning.

Communication, Education & Resource Development
  • Develop and maintain accessible resources, toolkits, and educational materials that support physician and APP engagement, leadership development, and wellbeing, using AI-assisted tools to enhance content creation and scalability.
  • Partner with HR, Education, and Marketing teams to ensure consistent, values-aligned communication and promotion of engagement and wellbeing initiatives.
  • Provide training and consultation to physicians, APPs, and leaders on engagement, development, and wellbeing programs and available resources.


What you will need:
  • Education: Bachelor's degree in Human Resources, Organizational Development, Business Administration, Public Health, Mental Health, or related field, required. Master's degree, preferred.
  • Certification: Certifications in wellbeing, project management, or similar skill, preferred
  • Experience: 4-5 years of experience in wellbeing, employee engagement, recognition programs, or a related area.
  • Unique or Preferred Skills:
    • Knowledge of physician and APP engagement, leadership development, and wellbeing principles within healthcare organizations.
    • Strong analytical and problem-solving skills with the ability to interpret engagement and workforce data to inform program improvements.
    • Ability to utilize AI-assisted tools and digital platforms for data analysis, content development, reporting, and operational efficiency.
    • Excellent written, verbal, and presentation communication skills with the ability to translate insights into clear and actionable recommendations.
    • Demonstrated ability to collaborate effectively with interdisciplinary teams, physician leaders, and organizational partners.
    • Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
    • Commitment to fostering a culture of inclusion, professional growth, and continuous learning.
    • Flexibility and the ability to adapt to changing priorities and needs.
    • Proficient with Microsoft Office Suite or related software.


Benefits (For full time or part time positions):
  • Opportunity for annual increases based on performance
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities


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