Physical Therapist Center Therapy Director

Concentra Careers • $75K — $95K *
Charlotte, NC 28269In-Person
Hospitals & Medical Centers
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's or advanced degree in Physical Therapy from an accredited institution
  • State licensure requirements fulfilled
  • Minimum of two years of clinical experience
  • Core competencies in service mentality, attention to detail, and flexibility
  • Outstanding customer service and professional communication skills
  • Ability to handle sensitive information in compliance with HIPAA
  • Strong clinical knowledge in occupational therapy practices

Responsibilities

  • Provide direct patient care and foster an exceptional patient experience
  • Manage clinical metrics related to quality outcomes and therapist accountability
  • Demonstrate adherence to the Physical Therapy Guidebook
  • Optimize clinical workflows for patient scheduling and referrals
  • Execute therapy plans with a focus on early intervention
  • Cultivate a collaborative work environment that promotes exceptional outcomes
  • Foster relationships with employers and referral sources through engagement opportunities

Benefits

  • Generous paid time off and holidays
  • Flexible per diem opportunities
  • Comprehensive health and dental insurance options
  • Short-term disability coverage and life insurance
  • Training in occupational medicine process management
  • Leadership development and medical certification programs
  • Tuition reimbursement and CEU stipends
Full Job Description
Overview

$10,000 RECRUITMENT BONUS AVAILABLE!!!

Bonus Potential! Monthly and Quarterly Bonus Incentives!

As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center. You'll align with Concentra Medical Centers' Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations.

Responsibilities

  • Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience
  • Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable
  • Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit
  • Manages clinical outcomes and addresses outlier cases with staff therapists
  • Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling
  • Executes therapy plan for each patient with a focus on early intervention and same day evaluation
  • Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety
  • Works with DTO to identify clinical improvement opportunities
  • Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities
  • Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders
  • Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
  • Drives patient and client experience and satisfaction metrics
  • Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center's business
  • Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours
  • Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
  • Promotes, cultivates, and exemplifies Orange Book values for all center colleagues
  • Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center
  • Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition
  • Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes
  • Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan
  • Promotes center initiatives and work flows that are consistent with those in other centers
  • Possesses financial awareness and provides input to center budget and key business metrics

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

  • Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university
  • Must meet licensure requirements of jurisdiction
  • Customarily at least two years of demonstrated clinical experience
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Demonstrated outstanding clinical knowledge of physical/occupational therapy services
  • Demonstrated outstanding dedication to Concentra's philosophy of therapy in occupational medicine
  • Demonstrated outstanding interest in the leadership of therapy staff
  • Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
  • Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees


Additional Data

  • Generous paid time off (PTO)
  • Paid holidays
  • Paid sick/EID days
  • Set schedule
  • Flexible per diem opportunities*
  • Medical and prescription plans
  • Basic and enhanced dental and vision plans
  • Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
  • LifeWorks employee assistance program
  • Company-funded HSA
  • Short-term disability
  • Pre-tax spending accounts (health care and dependent care FSA)
  • Training provided in our world-class occupational medicine process management model*
  • Medical experts panel (MEP)
  • Concentra CEU courses
  • New hire learning program
  • Occupational Health University
  • Leadership development program
  • Manual therapy certification
  • Yearly CEU stipend and CEU time
  • Tuition reimbursement
  • Professional On-demand Learning Modules*
  • Malpractice insurance*
  • Unmatched opportunities for advancement locally and nationally*
  • Traditional and Roth 401(k) with employer match*
  • Competitive salary*
  • Colleague referral bonus program*
  • Colleague discount program*
  • Life insurance/disability
  • Pre-tax spending accounts
  • Relocation assistance (when applicable)
  • Incentive/RVU bonus
  • Commuter benefits
  • Identity theft services
  • Company-paid long-term disability

About Concentra Careers

Concentra Careers

There has never been a better time to explore the diverse job opportunities at Concentra. As a leader in health services, Concentra offers a unique blend of innovation, leadership, and professional growth. Join a team that is dedicated to shaping the future of workplace health and wellness.

Work You'll Do

Join Concentra's exceptional team to assist some of the nation's top companies in managing their employee health in the most efficient way possible. At Concentra, the focus is on leveraging expertise in health and wellness to transform the standard of care in the workplace. Lead in a market where health, industry expertise, and digital innovation meet. Concentra positions itself uniquely in the marketplace, providing a pivotal role in the evolution of occupational healthcare. Engage with a nationwide network of professionals who are renowned for their skills, dedication, and commitment to advancing health services.

Introducing the Concentra Career Development Program

The program is designed to foster professional growth and prepare individuals for leadership roles within the company. Concentra is committed to nurturing talent and providing employees with the tools they need to succeed.

Do Innovative Work

Be part of a team that is not only the largest but also among the most innovative in the health services industry. With over 12,000 dedicated professionals, Concentra is at the forefront of industry expertise and digital innovation.

Drive Your Career Forward

Deliver targeted health solutions and play a crucial role in the development of industry-leading practices. Concentra offers a depth and breadth of knowledge and experience that is unmatched in the healthcare industry.

Be Part of a Great Team

Work with a diverse team that values collaboration and is driven by a shared goal of improving health outcomes. Concentra's culture is built on diversity, inclusion, and a commitment to employee well-being.

Future-Proof Your Career

With a wide array of career paths and educational opportunities, Concentra ensures that every team member has the resources to reach their full potential. The company supports career advancement through comprehensive training programs and certifications.

Explore

Discover how Concentra is revolutionizing health management and improving service delivery across multiple platforms. From clinical care to back-office support, Concentra is a leader in integrated health services.

The Concentra Commitment

With a steadfast commitment to innovation and quality, Concentra continues to lead the way in workplace health. The company's collaborative approach ensures that each client receives customized and effective solutions. ## Stay Connected

Join the Team

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Industry
Healthcare
* Ladders Estimates

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