Dartmouth-Hitchcock Medical Center

Pharmacist - Specialty - Call Center, Remote

US-AnywhereRemote in Lebanon, NH
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • PharmD degree preferred.
  • Completion of a post-graduate residency and/or board certification preferred.
  • Ability to work independently with minimal supervision.
  • Strong customer-service focus and relationship-building skills.
  • Excellent written and verbal communication skills.
  • Current NH pharmacist license, with willingness to seek reciprocity in other states.

Responsibilities

  • Gathers and reconciles complete medication histories.
  • Completes evidence-based comprehensive medication reviews.
  • Identifies and documents adverse drug reactions and adherence gaps.
  • Contacts providers regarding potential unsafe medication use when not under a collaborative practice agreement.
  • Serves as a drug therapy consultation resource for medical professionals.
  • Counsels patients and caregivers on medication therapies as needed.
  • Assists with discharge planning and medication education for patients.

Benefits

  • Full-time, 40 hours per week position with benefits.
  • Regular Monday-Friday schedule from 8am to 4:30pm.
  • Opportunity for continued education and certification maintenance.
  • Provision of hepatitis B vaccinations and bloodborne pathogen training.
Full Job Description
Overview

Engages patients and healthcare professionals to efficiently and effectively maximize therapeutic outcomes and is responsible for one or more of the following tasks: dispenses medications, monitors patients' drug therapies, works under collaborative practice agreement or per protocol, and provides consultation and education to patients and other staff.

 

This is a Full-Time, 40hr per week, benefitted position. Monday-Friday 8am-4:30pm

 

 

 

Responsibilities
  • Gathers a complete medication history and reconciles medication lists as applicable and appropriate.
  • Completes a comprehensive medication review to make evidence-based recommendations to ensure medications are necessary, safe and cost effective.
  • Identifies and records suspected adverse drug reactions, adherence gaps to medications and barriers to patient adherence.
  • If not practicing under a collaborative practice agreement or an approved protocol, contacts providers when there appears to be a possibility of unsafe or inappropriate medication use due to factors including, but not limited to: allergy, medical condition, drug interactions, dosing, and method of administration. Accurately documents all clinical activities and interventions in the electronic record.
  • Serves as a consultation resource to medical professionals and answers inquiries on drug therapy and drug products.
  • Consults patients and caretakers on all aspects of medication therapy when necessary.
  • Assists in discharge planning when requested. Counsels patients and caretakers on proper drug administration, potential drug side effects, interactions and precautions. Helps locate medication supplies not generally available.
  • Contributes to the development, maintenance and management of medication related guidelines defined by protocol or collaborative practice agreements.
  • Detects and reports medication errors and near misses.
  • Ensures readiness for regulatory and accreditation surveys.
  • Participates in the quality improvement and medication use review activities of the department.
  • Prepares and delivers presentations to facilitate learning or disseminate evidence-based best practice to pharmacists, nurses, physicians, other healthcare professionals in the hospital or ambulatory/outpatient settings.
  • Utilizes a solution based approach to ensure heightened patient satisfaction and care.
  • Anticipates patient needs and proactively identify solutions.
  • Communicates effectively between departments and teams to ensure optimal patient outcomes.
  • Actively participates in driving all programs and initiatives to improve patient quality of care, medication compliance, medication adherence and overall efficiency.
  • Pursues and maintains certifications necessary to remain compliant with changes to system / department accreditations and standards.
  • Participates in the ordering and receiving of controlled substances and other medications as appropriate.
  • Effectively utilizes and supervise technicians to maintain an accurate and efficient pharmacy system. Re-direct staff when necessary to ensure service performance goals are met.
  • Uses professional judgment to resolve complaints. Act as pharmacist-in-charge in the absence of pharmacy managers and supervisors.
  • Outpatient:
  • Performs all duties of a registered pharmacist in the state of NH including providing vaccinations approved for administration by the NH Board of Pharmacy. This requirement causes a regular, or frequent potential occupational exposure to blood or bodily fluids and is assigned a Level 1 Classification for occupational exposure to bloodborne pathogens. The employee may be expected to render medical assistance as part of their job description. Bloodborne pathogen training is required and hepatitis B vaccinations will be offered.
  • Performs other duties as assigned.
  • Qualifications
    • Doctor of Pharmacy (Pharm D) degree preferred.
    • Completion of a post-graduate residency and/or board certified preferred.
    • Must be able to work independently with minimal direct supervision, to set priorities, make critical decisions, respond quickly to emergency requests, handle frequent interruptions, and adapt to changes in workload.
    • Maintains customer-service focus to achieve excellent working relationships.
    • Strong written and verbal communication skills are essential.
    • Must be currently licensed to practice in the state of NH, and be willing to seek license reciprocity in multiple states if the position requires it.
    Required Licensure/Certifications
    • Must have a current, unrestricted pharmacist licensed to practice in the state of NH.

    About Dartmouth-Hitchcock Medical Center

    Dartmouth-Hitchcock Medical Center (DHMC) is a nonprofit academic health system that serves a population of 1.9 million in New England. DHMC includes a 396-bed tertiary care hospital, research and clinical facilities for the Geisel School of Medicine at Dartmouth, Norris Cotton Cancer Center, and the Dartmouth Institute for Health Policy and Clinical Practice. DHMC is the largest private employer in New Hampshire and is the only academic medical center in the state. The medical center is affiliated with the Geisel School of Medicine at Dartmouth and is part of Dartmouth-Hitchcock Health, a network of healthcare providers in New Hampshire and Vermont.
    Learn more about Dartmouth-Hitchcock Medical Center
    Size
    13,000 employees
    Industry
    Founded
    1983

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