Prudential Financial

PGIM Custom Harvest - Client Service Associate

Prudential Financial$75K — $105K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of client services experience in investment management, brokerage, or capital markets
  • Knowledge of retail separately managed accounts and direct indexing
  • Understanding of ETFs and structured products
  • Proficient in Excel data analysis (e.g., COUNTIF, VLOOKUP)
  • Familiarity with financial regulations and best practices
  • FINRA 7 & 66 licenses required

Responsibilities

  • Develop and review client transition proposals alongside financial advisors
  • Prepare and analyze client performance reports for existing clients
  • Conduct new account analysis and oversee acceptance processes
  • Act as liaison between financial advisors, clients, and internal teams
  • Address account-related inquiries via the Client Portal
  • Ensure resolution of inquiries and requests from Financial Advisors/Clients

Benefits

  • Market competitive base salaries with yearly bonus potential
  • Comprehensive medical, dental, vision, and life insurance
  • 401(k) plan with company match up to 4%
  • Company-funded pension plan
  • Wellness programs with reimbursement for personal well-being expenses
  • Work/life resources for various aspects of personal and professional support
  • Education benefit for college and accredited certificate programs
  • Employee Stock Purchase Plan with discounted shares
Full Job Description

Job Classification:

Sales - Sales

What you will do

PGIM Custom Harvest is looking for an experienced Client Service Associate to focus on Retail Separately Managed Accounts. The Client Service Associate will work to strengthen relationships and ensure that clients are satisfied.

What you can expect

  • Development and review of client transition proposals with financial advisors for prospective clients
  • Preparation and review of client performance reports with financial advisors and PGIM wholesalers for existing clients
  • Perform new account analysis and coordinate acceptance
  • Liaison with FA/clients as well as internal stakeholders
  • Respond to account related inquires arising from Client Portal
  • Ensure the resolution of Financial Advisor/Client inquiries and requests.

What you will bring

  • 4+ years of experience in client services within investment management, brokerage, or capital markets
  • Demonstrated knowledge of retail separately managed accounts and direct indexing
  • Specific knowledge of ETFs and structured products
  • Excel data analysis functions (COUNTIF, VLOOKUP, etc)
  • Knowledge of financial regulations and best practices
  • FINRA 7 & 66 licenses

Salary Range Disclosure

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $75,000 to $105,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

What we offer you:


  • Market competitive base salaries, with a yearly bonus potential at every level. 
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 
  • 401(k) plan with company match (up to 4%). 
  • Company-funded pension plan. 
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  


Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

About Prudential Financial

Prudential Financial is a financial services company that specializes in the fields of investment management, life insurance, and retirement benefits. It focuses on helping individuals and institutional customers to grow and protect their wealth. The company also offers an inclusive work environment where employees can develop to their full potential, and give back to the communities where they live and work. Prudential Financial was founded in 1875 and headquartered in Newark, New Jersey.

Prudential Financial Careers

Join the esteemed ranks of Prudential Financial, a global leader in financial services, where your career is nurtured, your innovation valued, and your professional growth guaranteed. Work You’ll Do At Prudential Financial, we are committed to helping individuals and businesses tackle their financial challenges with robust solutions. As part of our team, you will lead efforts to innovate and expand our services, ensuring that we remain at the forefront of the financial industry. Transform the financial landscape with your expertise and join a team where diversity, leadership, and personal growth are not just encouraged but actively fostered. With Prudential Financial, you position yourself at the nexus of finance and cutting-edge innovation. Collaborate with a global network of professionals, dedicated to steering clients through their financial journeys with precision and foresight. Our culture thrives on teamwork, leadership, and a shared commitment to excellence. Prudential Financial Job Opportunities We are actively hiring and have a variety of job opportunities designed to bring out the best in each employee. From entry-level positions to leadership roles, Prudential Financial offers a path for every ambitious professional eager to make an impact in the financial sector. Do Innovative Work Join our team of over 40,000 professionals worldwide, working together to reshape the future of finance. At Prudential Financial, your skills in networking, strategic thinking, and leadership will drive change and foster an environment of continuous innovation and growth. Internship Programs Kickstart your career with a Prudential Financial internship. Our programs offer invaluable industry insights and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark. Benefits and Culture Prudential Financial is not just about professional achievements but also about personal well-being. Our employees enjoy comprehensive benefits, including health, life, and disability insurance, retirement plans, and generous paid time off. More than just benefits, our company culture is built on mutual respect, inclusivity, and the collective pursuit of excellence. Future-Proof Your Career With Prudential Financial, career advancement is a reality. We provide extensive training and development programs, including leadership and diversity training, to ensure you are always ahead of the curve. Explore Discover how Prudential Financial leads the way in financial innovation and client service. Read more about our latest projects and the impact they have on our clients and the industry. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Explore Prudential Financial jobs today and find where you fit in our dynamic team. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Prudential Financial.
Learn more about Prudential Financial
Size
88 employees
Market Cap
$36.2 billion
Industry
Net Income
-$374 million
Founded
1875
5 Year Trend
+3.8%
Revenue
$57 billion
NASDAQ

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