Pay at BrokerLink is about much more than just salary.

- Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

- Share plan & other savings

Salary range (but not limited to):
87,200 - 106,600

Incentive plan
Annual bonus: 12% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) - with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Leader, Personal Insurance (Sales) to join BrokerLink!

The goal of the Leader, Personal Insurance (Sales) is to elevate the customer experience by spending meaningful time with their team, leading a motivated and effective group by developing and nurturing talent, promoting continuous learning, and fostering a culture of engagement. You will empower your team of Personal Insurance Advisors to achieve outstanding performance. You will also enhance the branch's presence through targeted community marketing, cultivate strong insurer partnerships, and maintain high-quality service standards.
You will help drive growth and deliver an exceptional customer experience, working closely with your management team and team members.

This role is a permanent, full-time position & based out of the following branches:

• Markham
• Ajax
• Aurora
• Woodbridge

What you'll do here:

• Build and lead highly engaged teams.
• Drive growth and deliver second to none customer experience.
• Work with your leadership team and peers to develop business strategies which deliver outperformance.
• Implement and execute on these plans by leveraging your team's talents and skills sets and through regional collaboration.
• Contribute to driving growth and brand awareness in your Territory, by planning and driving marketing initiatives.
• Accountable for overall recruiting and staffing of your team.
• On-site presence is required as you will be responsible for managing, coaching, and developing your team by conducting regular one on one meetings with direct reports and proactively managing succession plans.
• Building and executing Engagement Action Plans. Motivate staff to participate in company objectives and continuously keep them informed of changes or new directions.
• Responsible for ensuring that quality of service meets expected standards.
• Examine customer experience and implement tools and programs to enhance their experience.
• Analyze and resolve service and sales problems and follow up with clients on escalated issues as required.
• Develop and maintain strong working relationships with our key insurer partners.
• Assist in preparing and monitoring all branch level operating and expense budgets

What you'll bring to the table:

• Leadership and management experience in insurance brokerage operations.
• Strong track record of leading highly engaged teams across multiple locations.
• Experience leading in a hybrid environment.
• Understand the needs of the customer (internal and external).
• Strong communication and negotiation skills.
• Strong team player and collaborator.
• College or university degree in related area or commensurate work experience preferred
• RIBO License preferred.
• Management of projects or initiatives outside of daily areas of responsibilities with multiple stakeholders.
• Analytical and problem-solving abilities; develops optimal solutions that maximize organizational performance.
• Ability to travel throughout our Western ON region as needed.
• Comfortable with a rotational evening shift, with a preferred schedule of 12:00 PM-8:00 PM, and able to start the role on a 9:00 AM-5:00 PM schedule. Also open to participating in a Saturday rotation once per month.

#LI-Onsite

This role is a new member of our growing team.