Performance Improvement Coordinator - Quality Management - Hopewell - Full-Time - DAYS

Capital Health

$86K — $113K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred.
  • Three years of healthcare experience required; five preferred.
  • Experience in data analysis and clinical database management preferred.
  • Knowledgeable in performance improvement tools and data management.
  • Strong coaching and communication skills.

Responsibilities

  • Lead and support performance improvement and patient safety initiatives.
  • Analyze data to identify trends through event review and case screening.
  • Prepare statistical reports to monitor and benchmark clinical data.
  • Design and maintain databases for program metrics and comparative data reporting.
  • Develop dashboards and reports for various departments and committees.
  • Utilize performance improvement methodologies to drive process enhancements.
  • Investigate quality care concerns raised by stakeholders.

Benefits

  • Medical, dental, and vision plans.
  • Flexible Spending Accounts for healthcare and dependent care.
  • Retirement savings and investment plan.
  • Group term life and AD&D insurance options.
  • Long and short-term disability benefits.
Full Job Description
Pay Range:
$86,964.80 - $113,672.00

Scheduled Weekly Hours:
40

Position Overview
ESSENTIAL FUNCTIONS
  • Leads, facilitates and supports performance improvement (PI) and patient safety initiatives and activities for assigned area to promote clinical excellence and patient safety.
  • Performs analysis and trending of data through review of reported events, case screening, and data abstraction.
  • Prepares and designs meaningful reports that include statistical analysis, interpretation, monitoring and benchmarking of clinical data.
  • Understands data definition, abstraction and benchmarking requirements to facilitate meaningful data collection, interpretation and presentation.
  • Design and maintain database system for compilation and reporting of program metrics with incorporation of benchmarks and comparative data.
  • Develops meaningful dashboards and reports for departments, divisions, committees and staff.
  • Utilizes PI methodology and PI tools such as flow mapping, fish bones, root cause analyses to facilitate and drive process improvement.
  • Develops and monitors action plans.
  • Investigates quality of care concerns form providers, payers and patients/ families.
  • Participates in other initiatives and programs and performs other duties as assigned by Director of department.
  • Attends in-service training sessions and seminars to maintain and improve knowledge of performance improvement techniques.


MINIMUM REQUIREMENTS
  • Education: Bachelor's degree. Master's degree preferred. Related certification and New Jersey license Registered Nurse license preferred.
  • Experience: Three years of related healthcare experience required. Five years experience in a healthcare environment preferred. Experience with data analysis and management of clinical databases preferred.
  • Other Credentials:
  • Knowledge and Skills: Possesses knowledge of PI tool, analytics and data management. Excellent coaching, organizational, interpersonal, verbal and written communication skills. Computer and analytical skills.
  • Special Training: Intermediate to advanced computer skills.
  • Mental, Behavioral and Emotional Abilities: Conflict resolution, Ability to effectively manage multiple projects simultaneously and ability to respond quickly in a fast paced environment.


PHYSICAL DEMANDS AND WORK ENVIRONMENT
  • Frequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or Hear
  • Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl
  • Continuous physical demands include:
  • Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
  • Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Minimal Depth Perception, Minimal Hearing
  • Anticipated Occupational Exposure Risks Include the following: N/A


This position is eligible for the following benefits:
  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA)

- Healthcare FSA

- Dependent Care FSA
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits - Long Term Disability (LTD)
  • Disability Benefits - Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance

- Voluntary Life Spouse

- Voluntary Life Employee

- Voluntary Life Child
  • Voluntary Legal Services
  • Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
  • Voluntary Identity Theft Insurance
  • Voluntary Pet Insurance
  • Paid Time-Off Program


The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.

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