GRADE

17

This position offers a salary range of $71,805 - $102,566, with potential for advancement up to $113,243 based on qualifications, equity, and hiring guidelines. Initial salary offers are determined by qualifications, experience, and available budget, and typically do not exceed $102,566.

LOCATION OF POSITION

Office of the Attorney General
200 St. Paul Place

Baltimore, MD 21202

Main Purpose of Job

The Performance and Innovation Division (PID) is seeking a curious and collaborative individual to join our growing team as a Performance & Data Analyst. PID is a dynamic, forward-thinking division dedicated to enhancing the Office of the Attorney General's effectiveness through strategic innovation, data driven decision making, and special project support. We partner directly with leadership and teams across the office to strengthen operations, advance performance management, and support high impact initiatives that improve public service delivery.

Our mission is to provide data driven insights that enhance decision making, foster innovative solutions to improve operational efficiency, and uphold the priorities of the Attorney General's Office in service to the people of Maryland. With a culture grounded in collaboration, creativity, responsiveness, and precision, PID offers a unique opportunity to shape the future of public sector innovation while working alongside talented legal and administrative professionals committed to equity, transparency, and continuous improvement.

This position provides non supervisory analytical support across PID's performance management and data services portfolio. The Performance & Data Analyst will work with divisions and units throughout OAG to support data collection, analysis, visualization, and reporting efforts, and will contribute to operational and special projects initiated by executive leadership. The analyst will collaborate closely with the Director and Deputy Director of Performance and Innovation, as well as leaders across the office.

Because performance management and data needs continue to evolve within a complex legal organization, specific responsibilities and focus areas for this role may shift over time to align with emerging priorities, organizational needs, and the employee's demonstrated skills and strengths.

The analyst's work is essential to advancing OAG's commitment to innovation, accountability, and transparency for both Maryland residents and OAG employees

POSITION DUTIES

Key Responsibilities:

The Performance & Data Analyst will play an important role in advancing PID's work by performing these key responsibilities:

Performance Management & Reporting
• Support the design, development, and maintenance of dashboards, data visualizations, and reports for executive and operational audiences
• Assist in establishing and tracking key performance indicators in consultation with division and unit leadership
• Conduct data audits and contribute to improvements in data accuracy, structure, and documentation
• Help divisions and units build or refine data collection processes to support ongoing performance tracking

Data Analysis & Services
• Provide data consultation and analytical support to divisions and units across OAG, including survey creation and analysis, dataset analysis, and assistance with data tools
• Analyze data to identify trends, surface insights, and support data-driven decision-making
• Clean, transform, and manipulate datasets as needed to prepare data for analysis, reporting, or integration into dashboards and other data products
• Contribute to data quality assurance, cleaning, and validation activities
• Assist in building data fluency and analytical capacity across the office through direct support and informal training

Special Projects & Operational Support
• Contribute analytical and research support to cross-functional special projects initiated by the Director, Chief of Staff, or Attorney General
• Prepare written materials including memos, summaries, and briefings in support of division and executive leadership
• Support rapid-response and ad hoc projects requiring agility and analytical rigor
• Participate in cross-divisional collaboration efforts aligned with the Strategic Plan and the Attorney General's priorities

Other Duties
• Other duties as assigned in support of PID's work

Examples of Work Product May Include:
• Developing and maintaining a dashboard tracking vacancy rates, leave balances, and workforce trends for OAG leadership
• Conducting a data audit for a division to document existing data collection practices and identify gaps
• Creating a survey instrument and analyzing results to inform a policy or operational decision
• Preparing a data summary memo for the Chief of Staff on a time-sensitive operational question
• Building a data collection template and reporting process for a division launching a new program
• Supporting a divisional team in defining KPIs and establishing a baseline for performance tracking
• Analyzing a dataset for a special project and presenting findings to executive leadership

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualifications.
• Bachelor's degree in Data Science, Data Analytics, Public Policy, Public Administration, Political Science, Government and Politics, Statistics, or related field.
• Experience in government, legal services, or other public sector or regulated environments
• Familiarity with performance management frameworks, program evaluation, or continuous improvement methodologies
• Experience with data analysis and visualization tools (examples include Power BI, R, and Python)
• Demonstrated ability to translate data findings into accessible written products for executive audiences
• Experience providing direct support or consultation to internal clients or stakeholders
• Knowledge of data governance principles and best practices

The ideal candidate brings professional experience in areas such as data analysis, performance management, research, policy analysis, program evaluation, or a related field. They have demonstrated experience working with data to produce actionable insights and communicate findings to non-technical audiences.

They possess strong written and verbal communication skills, with a proven ability to present complex information clearly and accessibly. Their collaborative approach enables them to work effectively with diverse stakeholders across all levels of an organization. In addition, they have a track record of managing multiple tasks simultaneously and delivering quality work under deadlines. Their adaptability and intellectual curiosity make them well-suited to thrive in a dynamic, mission-driven environment.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum and selective qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application and answer all supplemental questions. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect/incomplete application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Successful candidates will be placed on the eligible list for at least one year. Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

Working for the Office of the Attorney General offers a competitive benefits package designed to support your health and well-being.

Generous Leave Program:

• Annual Leave: 10-25 days per year based on service.
• Sick Leave: 15 days per year with unlimited carryover.
• Personal Leave: Up to 6 days per year.
• Paid Holidays: 12 state holidays.
• Comprehensive Health Coverage: Medical, dental, and vision plans.
• Retirement Savings: Defined-benefit pension plan plus 401(k) and 457 supplemental retirement options.
• Work-Life Balance: Hybrid and flexible work schedules available for many roles.
• Professional Growth: Ongoing training and development opportunities
• Additional Benefits: Flexible Spending Accounts, free mass transit (eligible areas), Employee Assistance Program, and access to SECU

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. Please upload a resume under the RESUME tab, in addition to the on-line application. If the online application process is not available, please send your paper application and supplemental questionnaire to [email protected] or fax to 443-681-1062. TTY Users: call via Maryland Relay.

If you have specific questions about recruitment, email [email protected]