People Systems Senior Specialist, Workday Talent Management and Performance

American Automobile Association

• $92K — $123K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 3-5+ years of experience in a Workday HCM role focusing on Talent and Performance.
  • Expertise in configuring Workday Talent Management functionality, including performance reviews and succession planning.
  • Strong understanding of Workday business process frameworks and reporting.
  • Experience with Enterprise Interface Builders (EIBs) for data loads.
  • Strong analytical skills to identify process improvement opportunities.
  • Proficient in Microsoft Office suite.

Responsibilities

  • Configure and maintain Workday Talent Management and Performance functional areas.
  • Assist in the development and implementation of Workday for job-related data processing.
  • Solve complex data reporting needs and provide technical consulting.
  • Test, maintain, and support system enhancements and new feature rollouts.
  • Troubleshoot Talent Management and Performance issues, ensuring data integrity.
  • Create detailed documentation and deliver training to HR team members.
  • Manage support tickets in the People Service Center, delivering effective resolutions.

Benefits

  • Comprehensive health coverage including medical, dental, and vision.
  • 401(K) plans with company match and pension contributions.
  • Tuition assistance programs.
  • Floating holidays and paid time off for community volunteer work.
  • Paid parental leave.
  • Wellness programs to promote employee health.
  • Employee discounts on various services and products.
Full Job Description
People Systems Senior Specialist, Workday Talent Management and Performance

We are seeking aPeople Systems Specialistwho will support Workday Talent Management 6 Performance and Succession Planning, ensuring accurate configuration, optimized business processes, and effective end-user support.


WhatYoullDo:

  • You will own the configuration, maintenance, and optimization of our Workday Talent Management and Performance functional areas, including performance reviews, goals, succession planning, talent assessments, calibration, and career development tools.
  • You will assist in the development, implementation, and provide technical control and support for Workday designed to obtain, record, and process various types of employee information.
  • You will devise and/or modify methods and programs to solve complex data reporting needs, also provides technical consulting on complex projects.
  • Youll configure, test, and maintain Workday Talent Management and Performance functional areas, including performance review cycles, goal-tracking frameworks, talent assessments, calibration workflows, talent pools, succession plans, and career development tools. Support all testing activities for system enhancements, new feature rollouts, and Workday's bi-annual updates, including developing test plans and coordinating user acceptance testing (UAT).
  • You will troubleshoot and resolve complex Talent Management and Performance issues, ensuring data integrity, system reliability, and effective end-user experience across employee lifecycle processes.
  • Youll create and maintain detailed functional documentation, process flows, and SOPs. Deliver training to end-users and HR team members.
  • Effectively manages People Service Center support tickets and cases within required timeframes and according to department policy to maintain service delivery standards. Provides escalated support for the People Service Center to assist employees throughout the Enterprise with problem tickets or inquiries.


WhatYoullNeed:

  • Bachelors equivalent combination of education and experience required.
  • 3-5+ years of experience in a Workday HCM role, with specific expertise in Talent and Performance.
  • Strong experience configuring Workday Talent Management functionality, including performance, goals, succession planning, talent review, and career development tools.
  • Strong understanding of Workday business process frameworks, calculated fields, reporting, testing, and translating HR business requirements into scalable configuration solutions.
  • Experience with EIBs (Enterprise Interface Builders) for data loads and mass updates.
  • Strong analytical mindset with the ability to assess business needs, identify process improvement opportunities, and support sustainable system design.
  • Proficient written and verbal communication skills, along with demonstrated organizational skills and time management skills required.
  • Ability to translate business requirements and architect sustainable solutions.
  • Advanced proficiency with standard Windows PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, and Project preferred.

#LI-NN1

The starting pay range for this position is:

$92,600.00 - $123,600.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

.

Remarkable benefits:
 Health coverage for medical, dental, vision

 401(K) saving plans with company match AND Pension

 Tuition assistance

 Floating holidays and PTO for community volunteer programs

 Paid parental leave

 Wellness programs

 Employee discounts (membership, insurance,

travel, entertainment, services and more!)

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