3-5 years in workplace/office operations, hospitality, or employee experience (tech/high-growth preferred)
Organized and detail-oriented, managing multiple priorities with minimal oversight
Strong vendor management and budget ownership skills
Hands-on approach with problem-solving under pressure
Effective communicator with stakeholders and clear internal messaging
Data-informed decision-making with feedback-driven improvements
High judgment with the ability to maintain discretion in sensitive situations
Onsite presence required in Palo Alto 4-5 days/week with flexible hours.
Responsibilities
Run daily office operations including facilities, vendors, and employee interactions
Lead onboarding experiences and culture-building events for US hires
Manage vendor contracts and budget allocations for office needs
Collaborate with cross-functional teams to ensure a cohesive workplace experience
Troubleshoot and resolve operational issues in real time
Oversee multi-site support while helping to set up spaces for events
Provide executive assistant support to the CEO with calendar and document management.
Benefits
Pivotal role in shaping workplace culture and employee experience
Collaborative environment with cross-functional teams
Opportunities to lead and influence growth projects
Engage in meaningful interactions with senior leadership
Flexibility in working hours to accommodate office needs
Full Job Description
What you'll do
Run HQ workplace operations: Own the day-to-day Palo Alto office experience end-to-end, including facilities, vendors, office readiness, amenities, access, and the employee and visitor experience.
Build culture and employee engagement: Design and deliver team events, celebrations, and office rituals that strengthen connection and bring energy to HQ.
Operate our customer events space: Manage the day-to-day readiness and logistics of our adjacent events space for customer meetings, product launches, hackathons, and community events. Partner closely with Sales and Marketing on catering, room setup, A/V, vendors, guest experience, and day-of execution.
Own vendors, budgets, and scalable systems: Manage vendor performance, renewals, purchasing, and workplace spend. Build simple processes that maintain high standards while balancing quality, cost, and scale.
Partner across the company: Collaborate with People Ops, IT/Security, Finance, Sales, Marketing, leadership, and global Places teams to coordinate workplace needs, employee programs, and high-visibility events.
What we're looking for
Relevant experience: 1-2 years in workplace operations, office management, hospitality, employee experience, events, or a similar role, ideally in tech or a high-growth environment.
Operational and event execution: Highly organized and detail-oriented, with the ability to manage office operations and events end-to-end without dropping the ball.
High-hospitality mindset: You naturally make employees, customers, and visitors feel welcome, considered, and well cared for.
Vendor and budget ownership: Comfortable managing facilities partners, event vendors, contracts, purchasing, and spend with sound judgment.
Resourceful problem-solving: Hands-on, calm under pressure, and able to solve last-minute workplace and event challenges within real constraints.
Strong partnership and communication: Able to coordinate across teams, manage stakeholders, and communicate clearly before, during, and after an event or initiative.
Judgment and discretion: Trusted around senior leaders, customers, and confidential information.
Onsite expectation: Based in our Palo Alto HQ 4-5 days per week, with flexibility around business and event needs.
