People Ops Manager

Flex

• $110K — $130K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8+ years of experience in HR operations or people generalist roles, preferably within high-growth startups
  • Strong expertise in performance review processes and manager support workflows
  • Hands-on experience in designing and refining operational workflows
  • Ability to provide structure in fast-paced environments without oversimplifying processes
  • Solid knowledge of employee lifecycle, compliance, and people documentation best practices
  • Highly organized with strong attention to detail and operational follow-through
  • Capacity to manage sensitive employee matters with professionalism and discretion

Responsibilities

  • Own and enhance people operations processes throughout the employee lifecycle
  • Track and report key metrics related to people operations
  • Design and implement performance review cycles and calibration processes
  • Administer HR systems, improve documentation, and streamline workflows
  • Ensure compliance and scalability in people processes across various states and teams
  • Manage employment documentation and liaise with legal partners as needed
  • Support logistics for compensation and promotion cycles
  • Assist managers with employee relations and organizational changes
  • Identify and address gaps in current people operations workflows

Benefits

  • Opportunity to build impactful systems in a growth-driven environment
  • Engage directly with leadership and clients for real-world problem-solving
  • Access to high-stakes projects in finance and technology
  • Experience a culture of true ownership within small, trusted teams
  • Collaboration with elite professionals who are committed to building
  • Potential for significant equity in a company on a growth trajectory
Full Job Description
🕺About the Role

We're hiring a People Operations Manager to help build and run the core people processes that support Flex as we grow. This role will focus on performance management, employee lifecycle operations, compliance, and manager support. You'll partner closely with leadership to create clear, effective people processes that help the company scale thoughtfully.

This role is a good fit for someone with strong startup experience who knows how to bring structure to a fast-moving environment. You should be organized, practical, and comfortable balancing process design with day-to-day execution.

What You'll Do

  • Own and improve core people operations processes across the employee lifecycle, from onboarding through offboarding
  • Track and report on key people metrics, including review completion, headcount movements, onboarding progress, and other operational indicators
  • Design, launch, and refine performance review cycles, calibration processes, and supporting documentation
  • Administer and improve people systems, documentation, and workflows across HRIS, payroll, benefits, and employee records
  • Help ensure people processes are compliant, well-documented, and scalable across states, teams, and growth stages
  • Own employment documentation, policy administration, and coordination with legal or external partners as needed
  • Support compensation and promotion cycle logistics, including tracking, documentation, and process coordination
  • Partner with managers on employee relations issues, performance follow-up, and organizational changes
  • Identify gaps in current people operations workflows and implement simple systems that improve consistency and execution


What We're Looking For

  • 5-8+ years of experience in people operations, HR operations, or a people generalist role in a high-growth startup or scale-up
  • Strong experience building and running performance review processes and manager-facing people workflows
  • Hands-on systems thinker who enjoys building from scratch and improving workflows
  • Proven ability to introduce structure in fast-moving environments without overcomplicating processes
  • Solid understanding of employee lifecycle operations, compliance fundamentals, and people documentation best practices
  • Highly organized and detail-oriented, with strong operational judgment and follow-through
  • Comfortable handling sensitive employee situations with discretion, sound judgment, and professionalism


Why Join Us

Build something generational - Capture the full lifecycle of money for ambitious business owners.

Work on real money, real risk - Payments, credit, and banking at serious scale.

Solve hard problems - AI, underwriting, compliance, and global finance from first principles.

True ownership - Small teams, high trust, real accountability.

Founder-level exposure - Direct access to leadership, customers, and investors.

High bar, high taste - Move fast without cutting corners.

Elite peers - People here are builders, not tourists.

Real upside - Meaningful equity if you help build something big.

Flexbase Technologies Inc.

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