Caterpillar, Inc

People Operations Partner

Caterpillar, Inc • $89K — $133K *
Irving, TX 75061In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Degree or equivalent experience desired
  • Basic knowledge of HR service delivery and customer support methods
  • Awareness of the organization's values and culture
  • Understanding of decision-making and analytical techniques
  • Familiarity with effective communication tools
  • Basic relationship-building skills for collaboration
  • Understanding of employee relations principles and documentation practices

Responsibilities

  • Support common HR services by following established policies and processes.
  • Act as the initial contact for routine employee and manager inquiries.
  • Document and triage employee relations questions and concerns.
  • Assist managers with performance management and documentation requirements.
  • Coordinate processes related to leave, benefits, and compliance matters.
  • Support onboarding, exits, and other HR transactions as per established protocols.
  • Facilitate employee mobility activities, including tracking and documentation.

Benefits

  • Medical, dental, and vision insurance available from day one
  • Paid vacation days, holidays, and volunteer time off
  • 401(k) savings plan with company contributions
  • Health Savings Account (HSA) options
  • Flexible Spending Accounts (FSAs) for health and dependent care
  • Access to health lifestyle programs and employee assistance
  • Opportunities for career development and tuition reimbursement
  • Incentive bonus potential and disability benefits
  • Life insurance coverage and parental leave support
  • Adoption benefits and employee discounts available
Full Job Description
Career Area:
Human Resources

Job Description:

The People Operations Partner provides foundational HR common services support across multiple groups within a larger technology-focused organization. Serves as a People Operations Partner responsible for coordinating routine HR processes, responding to common employee and manager questions, maintaining accurate HR information, supporting common-services workflows, and escalating more complex or sensitive matters to experienced HR partners or specialist resources. This role supports the same common services model as the People Operations Partner role, with a greater emphasis on execution, documentation, coordination, and guided problem solving.

What You Will Do:
  • Supports common HR services across multiple supported groups by following established HR policies, processes, programs, and standard work.
  • Serves as an initial HR support contact for routine employee and front-line manager questions, providing basic guidance and connecting stakeholders to appropriate resources.
  • Receives, documents, and triages routine employee relations questions, workplace concerns, low-level conflict, and manager support needs, while escalating complaints, investigations, ethics hotline matters, and sensitive issues to the appropriate HR partner or specialist resource.
  • Assists managers with standard performance management support by gathering information, preparing documentation templates, coordinating follow-up items, and supporting preparation for manager conversations under guidance from HR business partners or employee relations resources.
  • Coordinates basic accommodation, leave, PTO, temporary remote, benefits, wellness, EEO, and I-9 process support by collecting information, tracking status, documenting actions, and engaging the appropriate specialist resources for compliance-sensitive decisions.
  • Supports exits, terminations, onboarding, employee data updates, contractor-related follow-up, employee space planning inputs, and other common HR transactions by completing assigned steps in accordance with established processes and escalation protocols.
  • Assists with employee mobility activities by coordinating paperwork, tracking relocation approvals, supporting Global Mobility handoffs, and helping maintain status updates for accompanying spouse, immigration, PERM, or regional alignment items.
  • Supports HR business partners, centers of excellence, and common services team members with program deployment, policy updates, template completion, Employee Resource Group coordination, events, community service activities, offsites, and team-building logistics.
  • Uses HR systems, dashboards, reporting tools, and basic data audits to update employee information, confirm transaction accuracy, track service activity, and prepare routine summaries for HR partners or leaders.
  • Helps improve employee and manager experience by maintaining process documentation, completing recurring HR requests, identifying common questions, and supporting adoption of self-service tools and digital HR solutions.
  • Maintains confidentiality, compliance, and professionalism while handling employee information, HR transactions, policy questions, mobility matters, and organizational data.


What You Will Have:
  • Degree or equivalent experience desired
  • HR Service Delivery: Basic knowledge of common services models, HR operations, service management practices, and customer-focused support methods; ability to complete routine HR support activities in accordance with established processes.
  • Knowledge of Organization: Basic knowledge of the organization's vision, structure, culture, operating principles, values, and ways of working; ability to apply that understanding to routine HR support across multiple groups.
  • Decision Making and Critical Thinking: Basic knowledge of decision-making concepts and analytical techniques; ability to gather information, recognize common issues, and escalate appropriately.
  • Effective Communications: Basic understanding of effective communication concepts, tools, and techniques; ability to share HR information clearly and professionally with employees, managers, and HR partners.
  • Interpersonal Relationships: Basic knowledge of techniques for working with a variety of individuals and groups in a constructive and collaborative manner; ability to build trust through responsiveness, follow-through, and sound judgment.
  • Data Gathering and Reporting: Basic knowledge of tools, techniques, and processes for gathering, reviewing, and reporting HR data; ability to maintain accurate records and prepare routine summaries.
  • Employee Relations Intake and Support: Basic knowledge of employee relations principles, policy interpretation, and escalation practices; ability to document and coordinate routine employee relations intake while maintaining confidentiality and appropriate judgment.


Additional Info:
  • This position will be located in Irving, TX
  • This role requires 5 days a week in office
  • Domestic relocation is available for those who qualify
  • Sponsorship is not available


What You Will Get:
  • Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
  • Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
  • All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.


Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

Summary Pay Range:

$89,210.00 - $133,810.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement


* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position.

Posting Dates:
August 7, 2026 - August 21, 2026

About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

Caterpillar, Inc. Careers

Join the robust team at Caterpillar, Inc., a global leader in construction and mining equipment, where innovation drives everything we do. As part of our team, you'll engage in work that improves the world and furthers your career with every project you touch.

Work You’ll Do

At Caterpillar, Inc., you will have the opportunity to contribute to a variety of groundbreaking projects that extend across the globe. Our commitment to leadership in the industry is unwavering, and we achieve it through a culture that fosters diversity and leadership development.

Explore Job Opportunities and Growth

Caterpillar offers a wide range of job opportunities and career paths, providing a platform for professional growth and development. Whether you're interested in engineering, sales, marketing, or management, Caterpillar has a position that will utilize your unique skills and talents. We are continuously hiring innovative minds to propel our mission forward and maintain our status as industry leaders.

Internship Programs

Kickstart your career with a Caterpillar internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment at our company. As an intern, you will work alongside experienced professionals and gain insights that will benefit you as you advance in your career.

Benefits and Culture

Choosing a career at Caterpillar means more than just having a job. It means you're part of a team that values diversity and is committed to creating an inclusive environment. We offer competitive benefits to ensure the health and well-being of our employees and their families. These benefits include health insurance, retirement plans, and paid time off, alongside unique perks like professional development and diversity training programs.

Innovation and Leadership

Drive innovation and industry leadership as part of the Caterpillar team. We empower our employees to lead from their first day on the job, encouraging continuous improvement and career advancement. At Caterpillar, your ideas will shape the future of our business and the industries we serve.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Ready to start your journey at Caterpillar, Inc.? Explore our career portal for the latest job opportunities.

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Prepare for Your Interview

Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Manufacturing & Automotive
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ
CAT
* Ladders Estimates

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