As our People Operations Manager, you'll be a driving force on the People & Culture team-part architect of an exceptional employee experience, part steward of the systems that keep a fast-growing organization running. This role is ideal for someone early or mid-career who's ready to take real ownership: you're a self-starter who gets energized by building and protecting culture, and equally happy rolling up your sleeves for the detail-oriented work that makes HR operations hum. If you light up at both "how do we make onboarding unforgettable?" and "let's make sure every I-9 is airtight," we want to meet you.
Our Culture:
- Reliability - We show up for our members and each other in service of our mission
- Transparency - We build trust by openly sharing our goals and progress
- Access - We invest in our team with the tools and training to reach individual goals
- Agency - We trust our team to get the job done
What You'll DoBuild and protect culture
- Help design and run the moments that define the employee experience-onboarding, milestones, recognition, and the everyday rituals that make FOLX a place people are proud to work
- Bring fresh, creative ideas to how we attract, engage, and retain talent, and turn the best ones into real programs
- Act as a trusted, approachable point of contact for staff-answering questions, troubleshooting, and resolving issues with care, escalating when appropriate
Run operations with precision
- Own the administrative execution of onboarding and offboarding: paperwork, secure storage, I-9 completion, background checks, and accurate system entry
- Review payroll for hourly employees and manage off-cycle and supplemental payment requests
- Partner with our benefits providers to answer staff questions on healthcare and other benefits
- Safeguard data integrity and accuracy across your projects, managing your time and priorities independently
- Build strong partnerships with key stakeholders-including Finance and Legal-on processes that touch People Operations
- Take on other responsibilities as the team and organization grow
What You'll Bring- 3-5 years of experience in a human resources role (internship experience considered)
- A genuine passion for serving the LGBTQ+ community
- A self-starter mindset-you spot what needs doing and take initiative without waiting to be asked
- Comfort moving between big-picture, creative thinking and meticulous, detail-oriented execution
- Tech savvy, with the ability to quickly learn new software (G-Suite, HRIS, ATS) and solid Excel skills
- Experience supporting an employee population, ideally in a fast-growing environment
Salary range: $75,000-$95,000
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Please note: There has been a recent increase in employment scams. FOLX posts all of our open positions on our careers page at www.folxhealth.com/careers and
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