People Operations Manager

IntelliPro Group Inc.

$120K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 7-10 years of progressive HR Operations experience in a corporate or multi-location environment
  • Deep expertise in employee lifecycle management and end-to-end payroll operations
  • Advanced proficiency in Workday, including reporting and configuration
  • Experience in HR data governance, analytics, and system integrations
  • Strong knowledge of U.S. labor laws and HR compliance requirements
  • Exceptional communication and stakeholder management skills

Responsibilities

  • Oversee end-to-end HR processes ensuring compliance and efficiency
  • Develop and refine standardized HR workflows to enhance employee experience
  • Manage daily administration and enhancement of HR systems like Workday
  • Implement data governance for accurate employee data across regions
  • Directly manage payroll team for precise salary calculations
  • Lead HR administrative transformation through standardized workflows
  • Collaborate with various departments for seamless HR service delivery

Benefits

  • Comprehensive benefits package available subject to eligibility
  • Opportunities for professional development and advancement
  • Dynamic and collaborative work environment
  • Engagement in cross-functional projects to enhance HR processes
Full Job Description
Service Type: General Recruiting (FTE)
Workplace Type: On-site
Locations: Culver City, CA
Salary Range: $120k-$150k base

Job Description
1.HR Operations & Employee Lifecycle Management
  • Oversee end-to-end HR processes including onboarding, job changes, promotions, transfers, and separations to ensure compliance, efficiency, and scalability
  • Develop and refine standardized HR workflows and documentation to enhance efficiency and employee experience
  • Continuously improve core programs including onboarding, offboarding, performance management, and internal mobility

2.HRIS (Workday) Optimization & Data Governance
  • Manage daily administration, configuration, troubleshooting, and enhancement of Workday, ATS, ADP, onboarding platforms, and other HR systems
  • Implement data governance practices to ensure accurate, complete, and compliant employee data across regions
  • Drive system integration and process automation; build HR dashboards and reports to support workforce planning
  • Provide escalated system support and team training to improve system adoption and compliance

3.Payroll Operations
  • Directly manage the payroll team, oversee accurate salary calculation, and coach the team to ensure timely and precise delivery
  • Manage biweekly and monthly payroll end-to-end in compliance with local tax and wage laws
  • Review timesheets, deductions, bonuses, and other payroll data; resolve discrepancies and inquiries promptly
  • Ensure seamless integration between HRIS and payroll systems and drive process improvements

4.Operational Excellence & Process Transformation
  • Lead HR administrative service transformation by standardizing workflows, strengthening operational rigor, and improving service quality
  • Establish regional operational metrics to guide service delivery and support the global operating model
  • Analyze workflow data and pain points to identify improvement opportunities and drive cross-functional adoption of new processes and tools

5.Team Leadership & Cross-Functional Collaboration
  • Lead, coach, and develop the HR Operations team, including performance management
  • Collaborate closely with HRBPs, Payroll, IT, Legal, and Finance to ensure seamless HR service delivery
  • Provide operational insights and system expertise to leadership to enhance overall HR effectiveness


Job Requirements
  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 7-10 years of progressive HR Operations experience in a corporate or multi-location environment
  • Deep expertise in employee lifecycle management and end-to-end payroll operations, with proven payroll team management experience
  • Advanced proficiency in Workday, including system administration, reporting, configuration, and user support
  • Experience in HR data governance, analytics, and system integrations
  • Strong knowledge of U.S. labor laws and HR compliance requirements
  • Excellent organizational and project management skills with ability to manage multiple priorities
  • Strong analytical mindset to translate HR data into actionable operational insights- Exceptional communication and stakeholder management skills
  • High attention to detail and commitment to data accuracy and operational excellence- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Experience in retail, global, or multi-site organizations highly preferred


Compensation:

The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

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