People & Culture Business Partner

WIN House

$80K — $85K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education in Human Resources Management, Labour Relations, Business Administration, or a related field.
  • Minimum five years of progressive HR generalist or business partner experience.
  • Experience in recruitment and selection, employee and labour relations, health and safety, WCB, and disability management in a unionized context.
  • Strong knowledge of employment legislation and collective agreement interpretation.
  • Proficiency in Microsoft Office, HRIS platforms, and maintaining sensitive information.

Responsibilities

  • Support the development of an inclusive, trauma-informed workplace culture.
  • Guide leaders in staff recruitment, supervision, and health and safety.
  • Manage performance processes including goal setting and feedback.
  • Align recruitment with organizational needs and role requirements.
  • Lead and enhance employee onboarding and orientation programs.
  • Provide advice on employee relations, conflict resolution, and grievance processes.
  • Deliver training related to HR policies and best practices.

Benefits

  • Comprehensive extended health benefit package.
  • Participatory pension plan.
  • Pet-friendly, team-oriented work environment.
  • Living Wage Employer ensuring fair pay practices.
Full Job Description
People & Culture Business Partner

FT/Perm

What You Will Do

Reporting to the Chief Programs and Operations Officer, the People & Culture Business Partner provides strategic and operationalpeople and culturesupport across a broad range of functions, including recruitment and selection, onboarding, employee and labour relations, disability management, health and safety, policy development, employee engagement, HR systems, and organizational culture initiatives. The role partners closely with leaders to foster a psychologically safe, high-performing, and values-driven workplace within a complex, unionized, 24/7 environment.

This opportunity is ideal for an HR professional who is passionate about people, organizational culture, and contributing to meaningful work that supports women and children fleeing violence at WINHouse.

ThePeople & Culture Business Partnerregularlydemonstratesinitiative and proactively undertakes the following key responsibilities:

  • Supports the development of a psychologically safe, trauma-informed, inclusive, and values-driven workplace culture.

  • Provides guidance and support to leaders in staff, supervisory, recruitment,labourrelations, and health and safety meetings.

  • Supports performance management processes, including goal setting, performance feedback, career development, succession planning, and competency/KPI development.

  • Partners with managers on full-cycle recruitment and selection to ensure alignment between organizational needs, role requirements, and candidate fit.

  • Leads employee onboarding and orientation processes, including ongoing review and enhancement of related programs and resources.

  • Provides guidance to leaders on employee relations matters, including discipline, conflict resolution, mediation, investigations, and grievance processes.

  • Communicates and delivers training related toHRpolicies, procedures, and best practices.

  • Provides direction and coordination related to payroll andbenefitsadministration, including new hires, transfers, leaves, and employee status changes.

  • Maintains and updatesHRpolicies, procedures, and practices to ensure compliance with legislation and organizational standards.

  • Oversees WCB claims, disability management, accommodations, and leave administration.

  • Maintainsaccurateand confidential employee records and HR documentation.

  • Supports organizational initiatives related to employee engagement, retention, recognition, wellness, workforce sustainability, and culture.

  • Supportslabourrelations processes, including interpretation and application of the collective agreement within a unionized environment.

  • Oversees employee offboarding processes, including exit interviews and transition coordination.

  • Participates in HR projects and continuous improvement initiatives, including policy development and HR systems/process enhancements.

  • Provides coaching and consultation to leaders related to communication, team effectiveness, employee performance, and conflict management.

  • Maintains current knowledge of HR trends, legislation, best practices, and emerging workplace issues through continuous learning and professional development.


Who You Are

The ideal candidate will have post-secondary education in Human Resources Management,LabourRelations, Business Administration, or a related field, along with a minimum of five years of progressive experience in a human resources generalist or business partner role. Experience in recruitment andselection, employee andlabourrelations, occupationalhealthand safety, WCB, disability management, and HR systems isrequired, preferably within a unionized environment.

The successful candidate willdemonstratestrong knowledge of employment legislation, collective agreement interpretation, and HR best practices, with the ability to navigate complex and evolving situations using sound judgment and professionalism. Strong interpersonal, communication, organizational, and problem-solving skills are essential, along with the ability to manage sensitive and confidential information with discretion.Proficiencyin Microsoft Office applications, including Teams and SharePoint, as well as HRIS platforms, isrequired. A commitment to fostering a psychologically safe, inclusive, andvalues-driven workplace culture is essential.

The Details

The role will beprimarilyworking out of our Business Office with hours of work from 8:30 A.M. to 4:30 P.M. Monday to Thursday and 8:30 A.M. to 2:30 P.M. on Fridays.This position is primarily office-based, with the possibility of hybrid work or flex time at WIN House's discretion.Someearly mornings,evenings,and weekends may berequired.WIN House offers a pet-friendly, team-oriented working environment.

As a Living Wage Employer, we are committed to fair pay practices that reflect the value of our employees' work. Thesalary range forthisposition is $80,000 - $85,000 per year combined with a comprehensive extended health benefit package and pension plan.

Prerequisites

The successful candidate willbe requiredtosubmita Criminal Record Check including a vulnerable sector check, a current Child Welfare check,and must be willing to sign an Oath of Confidentiality.

How to Apply

Interested in this opportunity? We encourage you to apply through our website Careers | WIN House by 4:00 P.M. on Aug 20th, 2026.

We thank all applicants for theirinterest,however, onlythose shortlisted willbe contacted.

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