Work Location:Boston, Massachusetts, United States of America
Hours:40
Pay Details:$115,440 - $186,160 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:TD Wealth
Job Description:The Private Client Services (PCS) Senior Trust Advisor administers and retains assigned accounts, including trusts, estates, personal retirement and agency relationships. Establishes and maintains strong business relationships with clients, determines their financial goals and objectives and develops comprehensive financial strategies and plans. Explains terms of governing documents and advises clients concerning banking needs, estate planning, gifting, and tax matters. Achieves assigned sales goals by developing internal and external networks, obtaining referrals from clients, and expanding and deepening current relationships. The PCS Senior Trust Advisor may focus on a specialty within Private Trust such as Real Estate or Probate; as such Customers may be internal rather than external.
Depth & Scope:- The Level III Portfolio Revenue target is $1 million
- Works independently and autonomously and makes decisions on more advanced and complex issues
- Administers most complex and larger accounts
- Develops and maintains relationship with clients to discuss financial goals and objectives, explain terms and specifications of governing document and advises clients regarding additional banking needs, general estate planning questions and tax issues
- Ensures relevant client financial information is gathered, consults with clients about goals and objectives, compiles and analyzes data, coordinates with other internal personnel, prepares recommendations
- Meets with clients regularly to review proposals, obtains feedback and makes any necessary changes and assists with plan implementation as appropriate, providing assistance with portfolio management, estate planning, charitable planning and tax matters
- Monitors clients' accounts, resolving problems and offering alternatives to the principals and beneficiaries by communicating with internal and external contacts for real estate, legal, tax and asset management
- Participates in presentations to individual and institutional clients to provide information on a variety of tax and financial planning services
- Oversees less experienced staff including administrative staff, as assigned; provides training, advice and guidance to staff on complex and non-routine matters
- Communicates regularly with Investment, Tax, Private Trust personnel and other appropriate internal areas to give and receive updated client information
- Ensures proper administration of Company policies and regulatory guidelines and ensures coordination of services
- Manages book of business/clients such that individual objectives for revenue realization/account profitability of Trust clients is achieved
- Develops business plans with results based on activities identified and quantified to broaden and expand client relationships
- Identifies referral opportunities within book of business and engage PCS partners and internal/external contacts to close on those opportunities
- Attains predetermined annual sales, cross-referral and account retention goals through proactive client contact
- Oversees tax and financial planning business development activities of region, including cross-sell of existing clients and development of new business relationships
- Participates in department administration and committees as required; evaluates issues, problems and opportunities in department's account relationships and recommends changes in policies and procedures to improve efficiency and enhance revenue
Education & Experience: - Bachelor's degree or progressive work experience in addition to experience below
- 7+ Years of related experience
- Comprehensive knowledge and in-depth understanding of wills, estate, trust and investments required
- Financial or professional designations required
- Ability to formulate complete financial plans for major clients
- Strong sales ability, including proven experience successfully attracting new clients
- Strong execution skills and action oriented
- Strong interpersonal and relationship management skills required
- Supervisory experience preferred
- Excellent communication skills, both written and verbal
- Systematic, integrated and critical thinker with flexibility and ability to think out of the box to provide solutions to meet a variety of business/market needs
- Completion of a recognized trust school program preferred prior to employment
Preferred Qualifications: - Certified Trust and Fiduciary Advisor (CTFA)
Physical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel - Occasional
- International Travel - Never
- Performing sedentary work - Continuous
- Performing multiple tasks - Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds - Occasional
- Sitting - Continuous
- Standing - Occasional
- Walking - Occasional
- Moving safely in confined spaces - Occasional
- Lifting/Carrying (under 25 lbs.) - Occasional
- Lifting/Carrying (over 25 lbs.) - Never
- Squatting - Occasional
- Bending - Occasional
- Kneeling - Never
- Crawling - Never
- Climbing - Never
- Reaching overhead - Never
- Reaching forward - Occasional
- Pushing - Never
- Pulling - Never
- Twisting - Never
- Concentrating for long periods of time - Continuous
- Applying common sense to deal with problems involving standardized situations - Continuous
- Reading, writing and comprehending instructions - Continuous
- Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
