JP Morgan Chase & Co.

PB Digital – Alternatives Advisor / Client Experience Product Senior Associate

JP Morgan Chase & Co.$110K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree required; advanced degree or relevant certifications a plus.
  • 3–5 years of experience in management consulting, product management, financial services, alternatives investments, or wealth management.
  • Command of AI fundamentals with hands-on capability in tools and prototyping.
  • Foundational understanding of alternative investments and associated lifecycle processes.
  • Strong analytical and problem-solving skills.

Responsibilities

  • Partner with stakeholders to establish a vision and strategy for delivering new capabilities.
  • Lead market research to identify trends impacting the advisor and client experience.
  • Analyze advisor/client needs to enhance the advisor experience.
  • Utilize a user-centric approach to create impactful products.
  • Draft requirements and build functional roadmaps for alternatives solutions.
  • Clarify business requirements for the engineering team to meet goals.
  • Define and measure product KPIs to inform enhancement decisions.
  • Conduct design sessions with key partners in Technology and Advisory roles.

Benefits

  • Collaborative work environment with cross-functional teams.
  • Opportunities to innovate and lead in digital product development.
  • Exposure to cutting-edge AI technologies in finance.
  • Professional growth through engagement in market research and product management.
Full Job Description
JOB DESCRIPTION

J.P. Morgan Private Bank Digital is seeking a motivated Senior Associate to join our Alternatives Product team. This role supports the development and execution of digital solutions for alternatives investments, working closely with product managers, advisors, technology, and other stakeholders to innovate, design, and develop technology that will enhance the advisor and client experience. The Senior Associate will contribute to product development and management, market research, and continuous improvement initiatives to drive innovation in this space.


  • Partner with stakeholders to establish a vision and strategy for how to deliver new and valuable capabilities to the business.

  • Lead market research to identify leading private market trends that impact the advisor and client experience.

  • Collect and analyze advisor/client needs to determine how to transform and improve the advisor experience.

  • Follow a user-centric, design-led approach to create products with impact and explore transformational ideas.

  • Draft requirements documents and build a detailed functionality roadmap for alternative investment solutions for advisors and clients.

  • Clarify business requirements for the engineering team to ensure that solutions will achieve business goals.

  • Define and measure product KPIs to track progress and drive enhancement and prioritization decisions.

  • Lead and participate in design sessions with key partners in Technology, Design, and the advisor business.


This role sits at the intersection of alternatives product management and applied AI. Candidates must arrive with demonstrated, hands-on AI capability — these are prerequisites for consideration, not skills to be acquired on the job.

  • Command of AI fundamentals. The candidate must already know how to prompt effectively, build their own agents and skills, write and run evals, and develop working prototypes. 

  • Demonstrated use of AI and genuine curiosity in the space is required. We expect evidence of active, self-directed engagement with the current AI landscape.

  • AI-enabled product thinking. The candidate must have hands-on experience using leading AI tools available today for rapid prototyping.


  • Bachelor’s degree required; advanced degree or relevant certifications a plus.

  • 3–5 years of experience in management consulting, product management, financial services, alternatives investments, wealth management, or related fields. 

  • Understanding of product management and building software products, including roadmap planning, requirement gathering, design, prioritization, and execution.

  • Foundational understanding of alternative investments.

  • Product management fundamentals: ability to define user needs, translate business requirements into feature specifications, prioritize and build a roadmap, collaborate with key stakeholders, and support cross-functional execution.

  • Executive-ready communication and influence: ability to distill complex private markets technology concepts into compelling visual narratives for audiences ranging from frontline Advisors to senior leadership.

  • Design thinking and user-centered research: proficiency in discovery techniques, ability to support usability evaluation of alternatives interfaces, and to iterate on designs through direct engagement with end users.

  • Domain knowledge in alternative investments: knowledge across private equity, private credit, hedge funds, real estate, real assets, and structured products, including the lifecycle of commitments, capital calls, subscription workflows, fund onboarding, and performance monitoring for illiquid assets.

  • Highly self-motivated with the ability to remain calm under pressure.

  • Naturally curious mindset and a willingness to dig into the details.

  • Strong analytical and problem-solving skills.

  • Excellent communication and interpersonal abilities.

  • Ability to work collaboratively in a fast-paced, dynamic environment.

  • Extremely curious about the investment landscape and trends within the alternatives space.


  • Experience leading product management teams and/or workstreams.

  • Experience with AI products and solutions with a drive to push innovation.

  • Industry experience working within management consulting, wealth management, asset management, financial services.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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