OverviewEdgewater Federal Solutions is seeking a Payroll Specialist to support our federal client, onsite in Germantown, MD. The Payroll Specialist assists in resolving high-level payroll-related helpdesk tickets. This position provides payroll and human capital processing, as well as helpdesk support
Responsibilities
- Assist in resolving high-level payroll and human capital tickets related to employee pay errors
- Actively engaging with reported issues to ensure they are handled promptly and accurately
- Conduct thorough research to understand the nature and cause of the pay error.
- Identify root cause and provide detailed guidance on the corrective actions required to resolve the pay discrepancies, ensuring that each issue is corrected efficiently, restoring accurate pay for affected employees.
- Support the payroll team in all training/tickets related to the new Time and Attendance migration.
- Assist in bi-weekly payroll processing and submission of Time and Attendance payroll files.
- Resolve, respond and assist employees with issues regarding ATAAPs
- Respond to payroll-related phone calls, faxes and emails
- Process bi-weekly payroll accounting entries
- Process weekly and bi-weekly STARS and DFAS payroll reconciliation reports
- Process corrections and adjustments for payroll expenses in STARS and Payroll Labor Distribution Systems (PLDS) for program offices
- Generate bi-weekly/monthly payroll accrual entries and correct funding failures
- Review student loan repayment packages and submit repayment information to DFAS, generate periodic reconciliation reports, and respond to participant inquiries
- Generate Microsoft Access database reports to respond to customer inquiries
- Verify Federal government employment and submit wage garnishment information to DFAS for processing
- Compile and review audit requests for leave and debt issues
- Process advance sick leave requests, interagency donated leave requests and CFC donations
- Process restored leave requests
- Process new hire employee packages and enter data information into the payroll system
- Scan and upload all payroll related forms to the on-line repository
- Respond to customer inquiries; both in writing and verbally
- Track, research and resolve edits
- Perform systems testing
- Resolve payroll helpdesk tickets as needed
Qualifications
- Bachelor's degree and 5 years of experience
- In lieu of a degree, additional relevant experience may be applicable
- Training/experience in government payroll and accounting systems preferred. Expert skills in Excel required.
- Demonstrated excellent organizational, as well as verbal and written communication skills.
- Working knowledge of the following systems – ATAAPS, DCPS, DOE info, Remedy and/or WorkDay.
Salary: $100,000 - $105,000
Additional benefits include:
- Paid Time Off & Holiday Pay
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability, Life Insurance, and AD&D
- Flexible Spending Accounts
- Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)
- Tuition and Technical Training Reimbursement
- Exercise Reimbursement
- Computer Reimbursement
- Employee Assistance Program