Industry/Sector
Health Services
Specialism
Operations
Management Level
Senior Manager
Job Description & Summary
The Opportunity
As a Platform Delivery Lead in Payer Modernization, you will play a pivotal role in optimizing operational efficiency and effectiveness within our Operations practice. You will analyze client needs, develop strategic solutions, and provide tailored recommendations to enhance business performance. As a Senior Manager, you will leverage your skills and professional network to deliver quality results, motivating and coaching teams to solve complex problems. You will apply sound judgment, recognizing when to take action and when to escalate, while fostering diverse and inclusive teams that contribute to the firm's success.
In this role at PwC, you will craft and convey impactful messages that tell a holistic story, applying systems thinking to identify underlying problems and opportunities. You will validate outcomes with clients, share alternative perspectives, and act on client feedback. Your ability to direct teams through complexity, demonstrating composure in challenging situations, will be crucial. You will deepen your skills with a focus on staying relevant, initiating open coaching conversations, and making decisions to resolve issues hindering team effectiveness. This opportunity allows you to model and reinforce professional standards, contributing to the overall success of our firm.
Responsibilities
- Leading the development and implementation of operational strategies to optimize efficiency and effectiveness in health services
- Analyzing client needs and providing tailored recommendations to enhance business performance
- Guiding teams through complex problem-solving and strategic planning initiatives
- Applying systems thinking to identify underlying challenges and opportunities within client operations
- Validating outcomes with clients and incorporating feedback to refine solutions
- Directing teams through ambiguous and challenging situations with composure and strategic questioning
- Initiating open and honest coaching conversations to foster team development and effectiveness
- Modeling and reinforcing professional and technical standards in alignment with firm guidelines
- Utilizing skills in operations strategy and process optimization to drive business transformation
- Engaging stakeholders and building relationships to support successful project resource management
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Demonstrating advanced skills in business transformation and change management
- Excelling in strategic questioning and stakeholder engagement
- Utilizing operations strategy and process optimization techniques
- Leading complex projects with a focus on operational excellence
- Applying systems thinking to identify and address underlying issues
- Building and sustaining high-performing, diverse, and inclusive teams
Travel Requirements
Up to 80%
Job Posting End Date
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
